Director, Omnichannel Retail Sales – The Home Depot

Delta Faucet Company is seeking a Director of Omnichannel Retail Sales to drive customer advocacy, sales growth, and omni-channel strategy execution with one of our key retail partners, The Home Depot. This role is responsible for developing and implementing strategic account management initiatives, ensuring alignment across core retail and eCommerce channels.

Success in this role will be achieved through cross-functional collaboration, program and policy management, and data-driven decision-making to identify sales trends, key drivers, and opportunities for growth. This position works closely with Omnichannel Retail, Finance, Customer Solutions, Operations, Product Marketing, and Omnichannel Retail Marketing to execute initiatives that strengthen market presence and maximize business impact.

This is an exciting opportunity to make a direct impact on Delta Faucet’s retail strategy in a fast-paced, results-oriented environment.

Responsibilities:

• Develop and maintain a playbook to drive omnichannel growth

• Lead deployment of key growth levers including promotional planning and execution, performance metrics, and trends

• Align and implement sales goals and priorities with key internal and external decision makers

• Strategically negotiate customer program for profitable growth

• Optimize operational execution through the development of new operations and fulfillment capabilities

• Optimize price, promotion, availability and more levers in order to earn strong share of shelf as well as organic placement within the digital shelf

• Lead internal and customer-facing meetings to drive engagement and accountability

• Partner across the internal THD account management and omnichannel retail marketing teams to build and align strategies and tactics

• Develop and own cross-brand, cross-functional, and cross-BU relationships that will drive best-in-class Omni Channel strategies

• Accountable for operational controls, including forecasting, budgeting, and supply chain coordination

• Implement root cause analysis and deploy counter measures where critical

Education & Experience/Skills:

• BS in a Business or Marketing related field and 5-7 years of related experience; or equivalent combination of education and experience.

• Brick & Mortar & eCommerce Account Management Experience with a major omnichannel retail customer

• Strong Financial Acumen

• Ability to analyze and quickly interpret data from various sources.

• Capacity to effectively form relationships, informally influence, and concisely communicate complex topics at all levels of the organization.

• Highly motivated and able to resourcefully solve problems while ensuring decision making and engagement occurs at the right levels within the organization.

• Thrives in a fast-pace and dynamic environment

• Travel is required ~20% of the time

Diversity & Inclusion:

At Delta Faucet Company, we view diversity as a mosaic of thoughts and perspectives that come from people’s varied cultural backgrounds, experiences, education, career paths and other influences that make each of us unique. For us, inclusion means welcoming differing opinions, collaborating, allowing people to come to work as who they are and recognizing everyone’s contributions. We know that in a diverse, inclusive company, ideas flow freely, all voices are heard and all perspectives are valued. Delta Faucet Company continuously strives to be this kind of organization. Diversity and Inclusion (D&I) supports our inherent values, makes us more relevant to customers and consumers and inspires innovation. It is not a goal or a program; it is a vital ingredient in our formula for success and a key to our future growth!

Company: Delta Faucet Company

Delta Faucet Company (the “Company”) is an equal opportunity employer and we want to have the best available persons in every job. The Company makes employment decisions only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.

Delta Faucet Company is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.

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