Career Opportunities: IS Business Systems Analyst I (24890)

Candidates hired for remote positions must reside in Oregon, Washington, Utah, Idaho, Arizona, Nevada, Texas, Montana, or Wisconsin.

Job Summary

This position is responsible for providing business systems analysis at an entry level. Core work includes gathering and documenting business requirements, translating customer needs, and developing functional requirements in support of business strategies.

Essential Responsibilities

• Participate in Agile ceremonies for development teams, including daily scrum and sprint planning.
• Work towards developing functional requirements for new and existing processes.
• Perform QA on simple processes and reports that have been built by developers.
• Assist with managing the inbound request queue; communicate status with stakeholders.
• Assist with tracking request status, assignments and completion.
• Gather and document business requirements.
• Participate in collaboration with diverse groups and individuals; grow and maintain customer relationships at all organizational levels.
• Translate information requests from internal customers into actionable tasks for analysts and/or developers.
• Provide project status reports as required.
• Multi-task several deliverables based on assigned priority.

Organizational Responsibilities

• Perform work in alignment with the organization’s mission, vision and values.
• Support the organization’s commitment to equity, diversity and inclusion by fostering a culture of open mindedness, cultural awareness, compassion and respect for all individuals.
• Strive to meet annual business goals in support of the organization’s strategic goals.
• Adhere to the organization’s policies, procedures and other relevant compliance needs.
• Perform other duties as needed.

Experience and/or Education

Required

• Minimum 1 year of business systems analysis or other experience involving technical analysis. Experience should include some or all of the following:
  • Gathering requirements
  • Systems analysis and design/design configuration
  • Researching technical problems and identifying solutions
  • Creating system documentation
  • Agile/Scrum methodology

Preferred

• Additional experience in related technology support and/or operational positions

Knowledge, Skills and Abilities Required

Knowledge

• Base level understanding of Agile/Scrum methodology
• Some knowledge/skills of Microsoft SQL Server

Skills and Abilities

• Ability to gather, compile and analyze data
• Ability to research technical problems and identify solutions
• Skills in creating and maintaining system documentation
• Effective communication skills, including listening, verbal, written, and customer service
• Ability to articulate policies and instructions
• Learning to convey appropriate level of detail effectively to all levels of the organization including non-technical staff
• Ability to assist in recommending policies, documenting risks, and proposing solutions to information technology staff and management
• Possess a high degree of initiative and motivation
• Ability to effectively collaborate with coworkers and others
• Ability to work in an environment with diverse individuals and groups
• Ability to occasionally work after hours (nights and weekends) when system is not available to staff

• Ability to work effectively with diverse individuals and groups

• Ability to learn, focus, understand, and evaluate information and determine appropriate actions
• Ability to accept direction and feedback, as well as tolerate and manage stress
• Ability to see, read, and perform repetitive finger and wrist movement for at least 6 hours/day
• Ability to hear and speak clearly for at least 3-6 hours/day

Working Conditions

Work Environment(s):        ☒ Indoor/Office    ☐ Community      ☐ Facilities/Security     ☐ Outdoor Exposure

Member/Patient Facing:    ☒ No                          ☐ Telephonic        ☐ In Person

          Hazards: May include, but not limited, to physical and ergonomic hazards

Equipment:  General office equipment

Travel:  This position may include occasional required or optional travel outside of the workplace; the employee’s personal vehicle, local transit or other means of transportation may be used.

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Candidates of color are strongly encouraged to apply. CareOregon is committed to building a linguistically and culturally diverse and inclusive work environment

Veterans are strongly encouraged to apply. 

Equal opportunity employer.  This company considers all candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.