Field Reimbursement Manager - Western Region - Remote

* Candidate must reside and be able to travel within the Western Region of the United States*

Purpose and Scope:

Tolmar is seeking exceptional individuals to be our Field Reimbursement Managers within their assigned region. This candidate would be considered an expert in this field having significant experience Access & Reimbursement, developing pull-through strategies around reimbursement, procurement, medical and pharmacy benefit process, and working collaboratively with internal and external stakeholders. In this role, the successful candidates will assist Healthcare Provider (HCP) offices with the different ways Fensolvi can be procured, reimbursed either medical or pharmacy benefit and understand the different patient support services offered by Tolmar. Additionally assisting in creating educational materials for use in field reimbursement, working directly with our Director of Patient Support Services, and the Marketing team. This individual will also work internally in collaboration with National Account Directors to align the right payor messaging and understanding of coverage for Fensolvi to the HCP offices. This role will work directly with Patient Service to ensure pull-through strategies are effective in resolving barriers to getting patients access to Tolmar products.

The Field Reimbursement Managers (FRM) will work to ensure HCPs understand the Fensolvi enrollment process, reimbursement landscape and procurement pathways once a script has been written. The FRM will be responsible for pull-through of patient cases working directly with the office and the Fensolvi Total Solutions team to provide education and understanding of this complex process. Candidates for this role will need to understand the Specialty Pharmacy (SP) process and work in conjunction with the Fensolvi Specialty Pharmacies (SP) Liaison to understand how patient cases are working through the SP system. This is an exciting opportunity to be a part of a world class field reimbursement organization and make a meaningful impact on patients’ lives. The Field Reimbursement Manager will be a key contributor of the Patient Services and Market Access team, providing insights from customer interactions, and demonstrating exceptional leadership

Essential Duties & Responsibilities

• Contribute to the development of Tolmar Patient Support Service team across all assets and functions to ensure an integrated approach to optimal access for patients to the Tolmar portfolio, including ensuring an efficient cross-functional communication and feedback process.
• Provide critical education with HCP office staff about Fensolvi’s enrollment process so offices understand the process once a script is written. Expertise in both pharmacy benefit and medical benefit processes is a must to educate offices on how to complete the necessary authorizations so their patients can obtain Fensolvi once prescribed.
• Provide marketing with “real world needs” for service materials to support educational efforts while in the field.
• Attend Quarterly Business Review with all contracted Specialty pharmacies and Fensolvi Total Solutions (hub)
• Will assist, support, develop and communicate Market Access strategies in partnership with the Payor team, and other cross-functional and senior corporate leadership, as appropriate.
• Be the “go-to” brand leader in the field for HCP offices to call on when questions arise regarding reimbursement, procurement and coverage for Fensolvi.
• Work collaboratively with all contracted partners (specialty pharmacies and hub provider)
• Provide strong analytical work to improve process and performance, identify key metrics to track performance at a national and regional level.

Core Values

• Center on People: We commit to support the well-being of our patients. We are committed to treating our employees and those we serve as valued partners. By placing people at the heart of our actions, we actively engage, invigorate, acquire knowledge, and grow together.​
• Are Proactive & Agile:  We embody a culture of engagement and action. With a hands-on approach, we fearlessly adapt to change. We anticipate, respond swiftly and efficiently to ignite a spirit that propels us towards extraordinary outcomes.​
• Act Ethically:  We are committed to consistently conducting our business in an ethical, compliant, and socially aware manner, in line with our purpose of positively impacting lives. We actively cultivate diversity, equity, inclusion & sustainability in our workplace.
• ​Constantly Improve:  We are committed to a collaborative & proactive effort to improve our products, systems, processes, and services by reducing waste, increasing efficiency & improving quality.​
• Are Accountable:  We think, act, and communicate with honesty, transparency, and clarity in alignment with our core values. We don't compromise our values for near term gain. We take accountability & ownership of our work, actions, successes, and setbacks. We strive to deliver our best as we shape the future.​

Experience & Qualifications:

Required:

• Bachelor’s degree
• 5+ years’ experience within the Pharma/biotech industry with that focused in either a sales or reimbursement related role
• Ability to own & build critical relationships with office staff
• Strong market access knowledge in assigned region; understand commercial and Medicaid coverage in order to educate offices
• Proven experience with success in pull-through strategies
• Previous experience with complex medical and pharmacy benefit products for commercial and Medicaid patients
• Strong analytical expertise with ability to measure metrics and bring insights to data that will make a meaningful impact to patients
• Strong knowledge of Patient Services programs such as HUB, Specialty Pharmacies, Copay and PAP

Preferred:

• Experience in the Rare Disease markets 
• Previous experience working in Field Reimbursement 
• Experience in development of Field Access educational materials 

Working Conditions:

•    Office environment; requiring sitting and standing

•    Travel as required up to 50%

Compensation  

Tolmar compensation programs are focused on equitable, fair pay practices including market-based base pay and a strong benefits package. The final compensation offered may vary from the posted range based on the selected candidates qualifications and experience.  

The pay range for this position at commencement of employment is expected to be between ($160,000 and $210,000 year); however, while salary ranges are effective from 1/1/24 through 12/31/24, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills and abilities.

About Tolmar 

Tolmar is proud to have earned a reputation for performance and innovation. Through a progressive company culture, Tolmar has established a legacy as a trusted name in the research, development and manufacturing of high quality topical products used in dermatology, and extended release dosing forms for products commonly used in urology and oncology. Founded in 2006, we are a private company known internationally for our advanced drug delivery capabilities and our unmatched commitment to our partners, and to the patients and provider communities we serve.

Since our inception, Tolmar has produced 22 marketed products supported by 5 New Drug Applications (NDAs) and 17 Abbreviated New Drug Applications (ANDAs) across urology and oncology and dermatology. With more products forthcoming, our dedicated pipeline reflects Tolmar’s future-focused approach.

Tolmar offers exciting opportunities that will leverage your abilities, expand your skills, and reward your contributions in an atmosphere that encourages both personal and professional growth. Additionally, Tolmar offers competitive compensation and excellent benefits including:

• Competitive and inclusive medical, dental and vision coverage options
• Flexible Spending Accounts for medical expenses and dependent care expenses
• HSA through our HDHP
• CompleteCare reimburses you and your dependents for eligible health care expenses and premium expenses incurred under alternate group health coverage
• Generous 401K match - currently match 100% of your contributions up to the first 6% of compensation and 50% from 7%-12%, but never greater than 9%
• Tolmar-paid Life, LTD and STD insurance coverages, as well as voluntary benefit options
• Employee Assistance Plan, Legal Guidance and Funeral Planning & Concierge Services
• Adoption and family-planning benefits, Fertility and Family Forming Benefits
• Generous paid time off, including:
• Vacation, sick time and holidays
• Volunteer time to participate within your community
• Discretionary year-end shutdown

We provide a positive work environment designed around the philosophy of mutual respect and the challenge and rewards of contributing to the continued success of our organization.   Tolmar is committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion.

Tolmar is an Equal Opportunity Employer. We do not discriminate on the basis age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law. It is our intention that all qualified applicants be given equal opportunity and that selection decisions are based on job-related factors.