Offer summary

Qualifications:

B.S., M.S., or Ph.D. in Biology, Chemistry, Biochemistry, or a related field., 4+ years of experience in application support with LCMS and/or GCMS., Strong interpersonal, verbal, and written communication skills, along with presentation skills., Basic understanding of strategic selling principles and a curious mindset for continuous learning..

Key responsabilities:

Drive the adoption of Agilent Mass Spectrometry systems across various institutions.

Manage assigned accounts and develop strategies to expand the customer base.

Act as a technical liaison between account managers and customers, ensuring effective communication.

Deliver seminars and provide market feedback to support product improvement and customer engagement.

Job description

Job Description

As a Mass Spec Product Specialist, you will drive the adoption of Agilent Mass Spectrometry (MS) systems and workflows across commercial, government, and academic institutions within your territory. This includes managing assigned accounts, territories, industries, and partner networks while identifying strategic partners for collaboration.

The ideal candidate for this role will reside or be within a commutable distance to service customers within the sales territory of the Bay Area.

Key responsibilities include:

Stay up to date on the Mass Spectrometry market, including advancements in MS systems, competitor offerings, and emerging workflows.
Represent Agilent at local technical shows and industry conferences.
Maintain deep knowledge of the Agilent product portfolio to recommend the best solutions for customers.
Act as the technical liaison between account managers, application teams, and customers.
Develop and implement innovative strategies to engage and expand the customer base.
Build and nurture strong, long-term customer relationships to ensure satisfaction and continued engagement.
Drive sales opportunities through the entire sales cycle, from lead generation to successful negotiation of complex sales transactions.
Deliver impactful seminars to educate and attract new customers.
Provide market and product feedback to R&D for continuous improvement.
Utilize CRM and other tools to manage business operations effectively.
Encourage customer utilization of Agilent’s online sales platform where applicable.
Handle complex customer needs while exceeding sales goals and expanding Agilent’s presence in customer labs through independent thinking and creative strategies.

In this quota-based role, you will identify and cultivate LC/MS and GC/MS opportunities, contributing to sales growth in your designated region. You will be part of a collaborative team dedicated to advancing Agilent’s success in the dynamic Mass Spectrometry market.

Qualifications

B.S., M.S., or Ph.D. in Biology, Chemistry, Biochemistry, or a related field.
Industry and/or academic experience with LCMS and/or GCMS, providing a strong foundation in mass spectrometry theories, principles, and applications.
4+ years of experience in application support.
Strong teamwork skills with the ability to coordinate and communicate effectively across internal teams.
Willingness to adopt innovative approaches to customer engagement.
Basic understanding of strategic selling principles.
Knowledge of pharmaceutical and biopharmaceutical workflows.
Excellent interpersonal, verbal, and written communication skills.
Strong presentation skills.
Curious mindset with a willingness to ask questions and continuously learn.
Travel Requirement: Up to 40%.

Additional Details

This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least March 27, 2025 or until the job is no longer posted. It is sales incentive eligible. In the US, this position is eligible for choice of company car or reimbursement for personal vehicle usage.

The full-time equivalent pay range for this position is $177,210.00 - $295,350.00/yr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations

Agilent Technologies, Inc. is an Equal Employment Opportunity and Affirmative Action employer. We value diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to diversity in the workplace and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_posting@agilent.com or contact +1-262-754-5030. For more information about equal employment opportunity protections, please visit www.agilent.com/en/accessibility.