Czech Speaking Customer Support for Online Music & Podcast Department

🎶 Join Our Dynamic Team! Patrique Mercier Recruitment ES is excited to announce an opening for a Czech Speaking Customer Support representative for our Online Music & Podcast Department! If you are fluent in Czech and have a passion for music and podcasts, this opportunity is perfect for you!

In this engaging role, you will assist Czech-speaking customers with their inquiries related to music and podcast services, ensuring they have a fantastic experience with our platform. Work with a creative and enthusiastic team dedicated to delivering top-notch support while enjoying the vibrant culture of your surroundings. If you’re ready to embark on an exciting career journey in the entertainment industry, we want to hear from you!

Your Responsibilities

• Provide exceptional customer support to Czech-speaking clients through various communication channels.
• Assist customers with inquiries regarding our online music and podcast services, providing solutions and guidance.
• Document customer interactions accurately in our CRM system.
• Collaborate with team members to meet service objectives and enhance overall customer satisfaction.
• Engage in ongoing training to keep updated on service features and industry trends.

Requirements

• Fluency in Czech (written and spoken) is essential. Please ensure that your nationality and native language is clearly state in your C.V. and/or Cover Letter.
• A strong enthusiasm for music and podcasts.
• Previous experience in customer support is a plus but not mandatory.
• Excellent communication and interpersonal skills.
• A proactive team player with a positive attitude.
• Strong problem-solving skills and attention to detail.
• Ability to work effectively in a remote environment with strong organizational skills.

Benefits

·         Private Health Insurance

·         Training & Development

·         Performance Bonus

·         2 Extra Salaries Per Year Fully Paid Training

·         Fully Paid Relocation Package ( flight, transfer and hotel )

·         Free Greek Lessons, discounts and other perks