Pharmacy Associate (ZR_21150_JOB)

This is a remote position.

Role Name: Pharmacy Associate

Schedule: Monday to Friday, 9:00 AM – 1:00 PM | New Jersey, USA (Eastern Standard Time - EST) 20 hours per week

Join a progressive healthcare provider that’s revolutionizing patient care through their community-focused pharmacy services. This established pharmacy puts patient well-being at the forefront while leveraging modern technology to ensure seamless medication management and exceptional customer service. As part of their commitment to proactive healthcare, they’re expanding their patient outreach initiatives to provide more personalized attention to their growing customer base.

Job Description

Take on an exciting role as a Pharmacy Associate where you’ll be the vital link between patients and their essential healthcare needs. In this dynamic position, you’ll utilize cutting-edge pharmacy management systems to ensure patients maintain their medication schedules while providing compassionate support and clear communication. This role offers the perfect blend of healthcare administration and customer service, allowing you to make a meaningful impact on patients’ lives while working with a forward-thinking healthcare provider.

Responsibilities

• Conduct proactive outreach calls to patients regarding prescription refills and medication management
  
• Navigate pharmacy management software to track and process prescription refill requests
  
• Coordinate with healthcare providers and insurance companies to ensure smooth prescription processing
  
• Maintain detailed records of patient interactions and follow-up requirements
  
• Identify and resolve potential prescription issues before they impact patient care
  
• Provide exceptional customer service while maintaining patient confidentiality
  
• Schedule and coordinate prescription pickup or delivery times
  
• Document all communication in the pharmacy management system
  

Requirements

• Demonstrated proficiency in pharmacy management software systems
  
• Outstanding verbal and written communication skills
  
• Exceptional organizational abilities and attention to detail
  
• Strong record-keeping and documentation skills
  
• Ability to maintain patient confidentiality and follow HIPAA regulations
  

Preferred Qualifications:

• Previous experience in healthcare or pharmacy-related customer service
  
• Demonstrated empathy and patience in customer-facing roles
  
• Proven ability to work independently and make sound decisions
  
• Strong problem-solving skills and ability to think on your feet
  
• Experience in a fast-paced healthcare environment
  

Benefits

Independent Contractor Perks

• Permanent work-from-home
  

• Immediate hiring
  

• Steady freelance job