Senior IT Business Analyst

You desire impactful work.

You’re RGA ready

RGA is a purpose-driven organization working to solve today’s challenges through innovation and collaboration. A Fortune 500 Company and listed among its World’s Most Admired Companies, we’re the only global reinsurance company to focus primarily on life- and health-related solutions. Join our multinational team of intelligent, motivated, and collaborative people, and help us make financial protection accessible to all.

Under limited supervision, leads requirement gathering sessions and subsequent documentation of client's business needs for systems development and aids in the delivery of appropriate solutions. Fosters mutually beneficial working relationships for business and IT by working closely with end users, vendors, and application development team. Uses their deep business and technical knowledge to contribute to system capabilities. Facilitates discussions regarding evaluation of business requests to determine requirements, feasibility, and recommend business solutions.

What You Will Do

• Document the clients’ business needs in the form of business requirement documents and user stories
• Conduct grooming sessions with full team (users, developers, dba’s, needed IT partners, etc.); Facilitate technical grooming session with development team to document technical support stories
• Evaluates new or enhanced solutions to determine potential issues and communicates how problems may affect business and recommends solutions.
• Assist with prioritizing work within an iteration and targeted release.
• Create defect and enhancement items to be added to the backlog, collaborate with software engineer for mutual understanding
• Provide continuous feedback to the development/QA team to ensure automated testing meets expected results
• Conducts structured walkthroughs of requirements with business and project team members.
• Mentors and coaches teammates. Provides oversight and direction regarding resolution of production issue
• Creates and effectively presents business processes and technical diagrams to a wide audience for shared understanding
• Assists in evaluation of business requests to determine feasibility, researches and identifies options.
  
  

Qualifications

EDUCATION AND EXPERIENCE

Required

• Bachelor’s degree in arts/sciences (BA/BS)
• 6+ Years IT-related experience, such as Business Analysis, Data Analysis, etc.
• 8+ Years experience in Workday, with focus HCM Core, HR Operations, Compliance, Security, Vendor Integrations and Data Governance.
• 8+ Years experience with HR with and across multiple disciplines.
  
  

Preferred

• Master’s degree in arts/sciences (MA/MS)
  
  

Required

SKILLS AND ABILITIES

• General HR industry and business knowledge, and application support aptitude. Demonstrates working membership of Agile/Iterative project team in the role of senior business analyst
• Knowledge of project management, and application or systems development methodologies
• Demonstrates working competency of technology stack associated with project solutions.
• Strong oral and written communication skills demonstrating ability to share and impart knowledge.
• Strong interpersonal skills.
• Ability to work well within a team environment, being accountable to a team, and participate in department/team projects.
• Strong investigative, analytical, and problem-solving skills to troubleshoot issues.
• Strong data analysis skill.
• Ability to translate business needs and problems into viable/accepted solutions.
• Ability to quickly adapt to new methods, work under tight deadlines and stressful conditions.
• Ability to be flexible when needed, take initiative, and demonstrate accountability.
• Ability to set goals and handle multiple tasks, projects, clients, and projects simultaneously.
• Ability to appropriately balance priorities, deadlines, and deliverables.
• Ability to foster customer service as needed. Senior level negotiating and persuasion skills.
• Requirements management tool experience (Azure DevOps, Jira, Kanban, etc.)
  
  

Preferred

• Basic SQL query writing skills and other technical acumen
  
  

What You Can Expect From RGA

• Gain valuable knowledge from and experience with diverse, caring colleagues around the world.
• Enjoy a respectful, welcoming environment that fosters individuality and encourages pioneering thought.
• Join the bright and creative minds of RGA, and experience vast, endless career potential.
  
  

Compensation Range

$87,050.00 - $131,450.00 Annual

Base pay varies depending on job-related knowledge, skills, experience and market location. In addition, RGA provides an annual bonus plan that includes all roles and some positions are eligible for participation in our long-term equity incentive plan. RGA also maintains a full range of health, retirement, and other employee benefits.

RGA is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, age, gender identity or expression, sex, disability, veteran status, religion, national origin, or any other characteristic protected by applicable equal employment opportunity laws.