Business Analyst 1

Pan-American Life Insurance Group (PALIG) is seeking a Business Analyst 1 (i.e., Data Services Analyst 1) to join the U.S. Group Data Services (non-IT) department.

This is an entry-level position responsible for managing eligibility for predominately non-EDI (electronic data interface) groups. While this role does not require extensive software or programming knowledge, a basic understanding of technical principles and a willingness to engage new technologies is essential.

This position also requires a basic understanding of accident and health products and how they are defined and administered by reportable data.

Ideally, candidates are to be located near the New Orleans, LA office location.

ESSENTIAL FUNCTIONS:

Data Management

• Process eligibility using PALIG's proprietary file layout, work system-generated error reports, and communicate discrepancies
• Provide backup to teammates with EDI processing if needed
• Understand logic and data points that drive inbound and outbound processes
• Carry out other tasks as assigned by department manager

Administrative Support

• Set up new coverages, benefits, and accounting details in administrative systems
• Process assigned tasks correctly and within timing standards
• Research eligibility and run basic enrollment extracts when requested

KEY REQUIREMENTS:

• Degree from an accredited school or technical college required (4 additional years of relevant work experience may be substituted in lieu of degree)
• Minimum of 1 year of insurance experience preferred
• Basic math skills required
• Excellent attention to detail required
• Excellent organizational and time management skills required
• Exceptional analytical and problem-solving skills required
• Exceptional verbal and written communication skills required
• Ability to create and maintain data documents/files required
• Ability to enter data with minimal errors required
• Ability to multi-task and prioritize heavy workload required
• Ability to quickly process, document, and retain important information required

KNOWLEDGE, SKILLS & ABILITIES (KSA's):

• Experience with MS Office Suite applications
• Comfortable participating in internal and external meetings
• Proficiency in Spanish a plus
• Ability to interact in a professional manner with internal and external parties
• Ability to operate a keyboard and other hardware required to perform essential functions
• Ability to prioritize daily and long-term work while taking the initiative to help team members where possible
• Ability to read and interpret standard business documents and communications
• Ability to travel to or meet in-person at a designated, safe location if requested in advance
• Ability to work under stressful conditions and competitive deadlines

Pan-American Life Insurance Group Offers:

• Comprehensive Compensation Packages (base & bonus)
• Comprehensive Benefits Package: Medical, Dental, 401K, Paid Time Off, and Tuition Reimbursement, etc. are some examples. New hires are eligible for medical and dental coverage on the first of the month following 30 days of service.  

Who We Are:

Pan-American Life Insurance Group (PALIG) serves the life, accident, and health insurance needs of individuals and businesses in 49 U.S. states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands through its U.S. based member companies - Pan-American Life Insurance Company and Pan-American Assurance Company.

At Pan-American Life, our employees are our greatest asset. We are grateful for the collaborative efforts of our employees and partners, and for the confidence of the policyholders whose life and health we protect. It is through this long-standing commitment that Pan-American Life continues to succeed.

Pan-American Life is an Equal Opportunity Employer/Drug Free Workplace.