Offer summary

Qualifications:

Minimum of 5 years of experience in business analysis roles., Strong knowledge of BMC Remedy AR System and user/customer experiences., Proficient in organizational analysis, facilitation, and elicitation techniques., Skilled in writing requirements and translating them into functional designs..

Key responsabilities:

Act as a technical speaker to business project teams and represent the Remedy team.

Identify current capabilities and opportunities for improvement through organizational analysis.

Facilitate meetings and requirements workshops to gather detailed information.

Provide inputs to test planning and execution while communicating requirements effectively.

Job description

Location-Remote
Experience 5+Yrs
Business Analyst

Description

Operating in a BMC Remedy AR System custom environment, the candidate must have good knowledge of the user and customer experiences as well as a solid understanding of business rules and processes that drive customer value. The candidate will act effectively as the technical speaker to business project teams and be able to represent the Remedy team at all levels within the business stakeholder community.

The candidate must have a minimum of 5 years progressive experience in similar roles that demonstrate competency and skills in

Organizational Analysis: to identify current capabilities and opportunities for improvement
Facilitation: for meeting management and requirements workshop planning
Elicitation: questioning techniques to gather information at the right level of detail that leads to an understanding of the business
Writing requirements: using different approaches such as use cases, activity diagrams, sequence diagrams, data dictionaries, class or entity relationship diagrams
Translating business requirements to functional design using multiple modeling techniques: such as process, data and system modeling
Providing inputs to test planning and execution
Using multiple software development lifecycles - waterfall, iterative, Agile
Communicating Requirements: effectively with the use of appropriate tools