Senior Product Designer

About the Role

As a Senior Product Designer, you will play a key role in leading AI-driven design efforts, shaping AI-powered product experiences, and driving innovation within our team. This position combines expertise in UX/UI design with emerging AI technologies to enhance user experiences and streamline design workflows. If you’re passionate about AI, excited to experiment with new tools, and ready to educate and mentor fellow designers, this role is perfect for you.

What You’ll Do

• AI-Driven Design Leadership – Integrate AI technologies into product design to enhance creativity, efficiency, and user experience. 
• Product Development – Collaborate with cross-functional teams (product managers, engineers, and data scientists) to design AI-powered features. 
• Research & Experimentation – Stay at the forefront of AI and UX trends, exploring new tools (e.g., MidJourney, Stable Diffusion, ChatGPT, Runway, Figma AI). 
• Conversational AI & UX Strategy – Oversee conversational AI design, ensuring seamless collaboration between UX and other disciplines. 
• Prototyping & User Testing – Develop and iterate on AI-driven prototypes using data insights and user feedback. 
• Team Enablement & Training – Educate and mentor designers on AI workflows, methodologies, and best practices. 
• Tool & Technology Evaluation – Assess AI tools and recommend build, buy, or borrow strategies. 
• Global Collaboration – Work with international teams (San Francisco, Ukraine, India) to align priorities and ensure consistent design quality. 

What We’re Looking For

• 5+ years of experience in UX/UI or product design with a strong portfolio showcasing impactful solutions.
• Passion for AI and its application in UX design.
• Proficiency in Figma, FigJam, UserTesting, Power BI, and Google Analytics.
• Strong knowledge of AI-driven tools and human-AI interaction principles.
• Experience designing for mobile (web and native) platforms.
• Strong problem-solving, critical thinking, and collaboration skills.
• Excellent communication skills with the ability to mentor and influence teams.
• Proficiency in English.
• Background in conversation design are highly desirable.

About Us

We are a San Francisco based company founded in 2003. Our mission is simple: we help people. We have democratized professional services by connecting customers with verified and vetted Experts who provide reliable answers at any hour and on any budget. JustAnswer members enjoy round-the-clock access to 12,000+ doctors, lawyers, tech support, mechanics, vets, home repair pros, and more. In the last 20 years, we have helped 22 million customers in 196 countries by answering more than 25 million questions. 

Why Join the Team

With 1,000+ employees, we are growing at an amazing pace. Our hiring criteria: Smart. Fun. Get things done. We love what we do and celebrate our success together, best of all, you get to work at a hot company that’s (drum roll, please) profitable! 

Our JustAnswer Promise

We strive together to make the world a better place, one answer at a time. JustAnswer's mission is to help people. We do this by connecting our members with verified Experts to help answer life's questions and solve problems. It’s not every day in your life that you get to be a part of a simple yet powerful mission. We pride ourselves in doing things the JA Way.

• Data driven: Data decides, not egos
• Courageous: We take risks and challenge the status quo
• Innovative: We're constantly learning, creating, and adapting
• Lean: We focus on customers, using lean testing to learn how to serve them best
• Humble: Past success is not a guarantee of future success

If these things matter to you, come join the team here at JustAnswer!

Perks and Benefits

• Time off throughout the year (paid and unpaid)
• Professional development support and encouragement
• Resources to help improve your overall well-being
• Free membership to dive into JA product

Work Environment

JustAnswer UA has adopted a remote-first work environment from all UA regions. Some teams do occasionally have the option to meet in-person for teaming, collaboration, or social events. Our philosophy as a business is to put people’s safety and wellbeing first. In response to Covid-19, JustAnswer UA practices 100% virtual recruiting and onboarding processes.                                                                                                                                                                          

Our Commitment to Diversity  

At JustAnswer, we embrace workplace diversity. We believe that diversity drives richer insights, fuels innovation, and creates better outcomes. We are committed to attracting and developing an engaged and inclusive workforce. Team members from diverse backgrounds and unique perspectives are crucial to the JustAnswer mission of helping all people. Individuals seeking career opportunities at JustAnswer are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity, or any other protected status under all applicable laws, regulations, and ordinances. 

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