Upjohn Export B.V. sucursal Costa Rica
At VIATRIS, we see healthcare not as it is but as it should be. We act courageously and are uniquely positioned to be a source of stability in a world of evolving healthcare needs.
Viatris empowers people worldwide to live healthier at every stage of life.
We do so via:
Access – Providing high quality trusted medicines regardless of geography or circumstance;
Leadership – Advancing sustainable operations and innovative solutions to improve patient health; and
Partnership – Leveraging our collective expertise to connect people to products and services.
Every day, we rise to the challenge to make a difference and here’s how the Accounts Receivable Team Lead will make an impact:
This role requires an in-depth understanding of Manage Care, Medicaid, Tricare, and Coverage Gap rebates programs and an ability to work effectively with cross-functional teams. The primary focus of the role is to ensure the accurate and timely processing of rebates in accordance with program terms, including validation, tracking, and resolution.
Perform job functions in accordance with all applicable Standard Operating Procedures (SOP), federal and state laws, Occupational Safety and Health Administration (OSHA) guidelines, health authority regulations, and departmental processes.
Key responsibilities for this role include:
Assist NA processes related to Rebates and Claims by providing supervision, mentorship and guidance to staff on the following:
Calculation of all Customer and/or State payments and preparation of required reporting, utilizing various reporting and system tools (Flex, CMS Website and SAP)
Building in lead time to execute payments for all Customers and/or States within compliance boundaries (due dates).
Attend monthly and quarterly stakeholder meetings to address current AR performance, review SLA’s and metrics and current projects.
Acts as an escalation point for all team members within promotions, rebates and claims to resolve system/process issues to ensure proper execution of payments.
Performs team’s quality revision of work monthly and aligning with GIS auditor quarterly.
Assist with any preparations for internal and external audits including coordination and gathering of the data needed for the audits.
Successfully teams with coworkers and customers to complete assigned job functions within a dynamic support organization to accomplish departmental goals within deadlines.
Works closely with Commercial and Finance teams to ensure proper promotion, rebate and claims processing is in compliance with program terms and defined contract agreements.
Assists leadership team in reviewing work of non-exempt staff from a quality perspective to ensure the accuracy and integrity of data used in reporting, analysis, and decision-making.
Assists leadership team with extensive understanding of customer policies and procedures related to its specific promotions, rebates, and claims dynamics.
Assists in the timely completion of month-end closing procedures for the assigned process tower as well as any task related to KPI monitoring and tracking.
Develop and maintain an effective working relationship with internal and external stakeholders as well as partners within the organization.
Ensure that SOPs, Work Instructions, and Internal controls over the North America AR processes are properly applied and documented.
Coordinates workload vs capacity alongside with the Associate Manager to ensure compliance of SLA’s, KPI’s and business objectives/
Leads or participates in special projects as assigned.
The minimum qualifications for this role are:
Bachelor's degree preferred (or equivalent).
3-5 years of experience. However, a combination of experience and/or education will be taken into consideration.
Demonstrated knowledge of US GAAP, internal control over financial reporting, and use of financial reporting systems and business office software. Must possess demonstrated business acumen.
Proven analytical, team-building, and leadership skills.
Strong verbal and written communication skills.
Detail oriented and ability to Supervise multiple work streams simultaneously. Must be organized, detail oriented, schedule conscience and have demonstrated planning aptitude.
Position directly supervises and Supervises employees. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems.
Ability to read and interpret complex business and/or technical documents. Ability to write comprehensive reports and detailed business correspondence. Ability to work with Supervisors or directors and communicate ambiguous concepts. Ability to present to groups across the organization.
Ability to perform computations such as percentages, ratios, and rates. Ability to draw and interpret bar graphs and pie charts. Ability to calculate predictive statistics.
Ability to solve problems with complex variables through non-standardized solutions that require independent judgment and analysis. Ability to draw inferences and use deductive reasoning with no prescribed procedures to solve complex problems.
At Viatris, we offer competitive salaries, benefits and an inclusive environment where you can use your experiences, perspectives and skills to help make an impact on the lives of others.
Viatris is an Equal Opportunity Employer.
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