Offer summary

Qualifications:

5+ years of Escrow Officer experience with high level curative resolution skills., Current Texas Escrow Officer license is required., Proficiency in analyzing legal documents related to closings and experience with escrow software like Ramquest or Qualia., Excellent verbal and written communication skills, along with strong problem-solving and organizational abilities..

Key responsabilities:

Processing escrow documents according to company policies and TDI regulations.

Acting as a neutral third-party in real estate transactions, managing funds and transaction details.

Completing transactions by clearing titles and preparing closing documents while disbursing funds.

Providing exceptional customer service by being informative, responsive, and friendly in all interactions.

Job description

About Homeward

Homeward aims to take the “what ifs” out of homebuying by creating financial products that buyers and sellers use to get certainty and convenience in the real estate market. We’re a fast-paced, remote-first, real estate start-up that partners with agents to offer innovative products and services, helping clients buy with cash, sell with certainty, and time their move — no matter the market. We offer bundled services across offers, Mortgage, and Title, making buying a home more seamless.

Founder and CEO Tim Heyl, a 10-year industry veteran and owner of one of the fastest-growing agent teams in the country, started Homeward in 2018. In fact, he bought our first customer’s home with his own life savings. Today we offer four services -- Buy with Cash, Buy Before You Sell, Sell Before You List, and Backed by Cash, in the 7 states we serve -- Texas, Georgia, Florida, Colorado, Arizona, Oregon, and Washington.

As a remote company, we anchor to our three core values as a collective way to care for each other, represent our work, and reinforce our mission to make homebuying more accessible for all. Those are: The Golden Rule, One Team One Dream, and Calm Focus. Hear from our employees about what our values mean to them

About The Opportunity

Homeward Title is looking for an accomplished, high performing Escrow Officer to join our team. This person is responsible for providing an impeccable experience to our customers and agents as it relates to the Title part of the Homeward process.

This position is not eligible for visa sponsorship.

In This Role, You Will:

Processing escrow documents in accordance with established company policies and procedures and TDI regulations
Acting as a neutral third-party between buyers and sellers during all real estate transactions, managing funds and processing all related transaction details
Completing transactions by determining requirements; clearing titles; assembling, preparing, and reviewing all closing documents; disbursing related funds
High levels of accuracy, attention to detail, and the ability to prioritize, multi-task, and focus on deadlines will determine your success in this role
Providing an incredible customer experience by being informative, responsive, patient, and friendly in all interactions

What You’ll Bring:

5+ years of Escrow Officer experience, including high level curative resolution and supervising detailed disbursement practices
Current Texas Escrow Officer license
Knowledge of legal documents with ability to analyze and evaluate documents as they relate to closings
Software experience with Ramquest or Qualia strongly desired. Experience with Softpro, Resware, LandTech, or similar software will also be considered.
Excellent verbal and written communication skills. Professional communication skills with clients
Strong problem-solving, analytical, and organizational skills. Deadline-driven.
Resilient team player - we are a start up so ability to roll with the punches and adapt to change is key

Pay & Benefits:

Compensation range: $33.65/hr + Per/File Bonus
Remote-first environment (our headquarters are in Austin, TX, so come and visit!)

Value-Driven Employee Experience

THE GOLDEN RULE. It’s simple: Treat others the way we want to be treated. Whether we’re dealing with colleagues or customers, we don’t prioritize money or growth over people, and we practice empathy at every opportunity.

CALM FOCUS. We work in tech and build solutions for real estate. Both are fast-paced and stressful industries. But by focusing on the larger objective rather than rushing from one task to the next, we can create solutions our customers love.

ONE TEAM, ONE DREAM. Big problems require big solutions. We look at our customers’ experiences holistically and recognize that solving them requires collaboration across teams and our three affiliate companies — Homeward, Homeward Mortgage and Homeward Title.

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