Offer summary

Qualifications:

At least 4 years' experience in a similar role., Proven experience in 1st and 2nd line support., Strong knowledge of Apache NiFi, Splunk, and Elastic., Good customer service skills and proficiency in English..

Key responsabilities:

Provide 1st and 2nd line support to clients.

Troubleshoot and resolve technical issues using Apache NiFi, Splunk, and Elastic.

Ensure high quality of service and customer satisfaction.

Collaborate with team members to improve service delivery.

Expleo is a global engineering, technology and consulting service provider that partners with leading organisations to guide them through their business transformation, helping them achieve operational excellence and future-proof their businesses. Expleo benefits from more than 50 years of experience developing complex products, optimising manufacturing processes, and ensuring the quality of information systems. Leveraging its deep sector knowledge and wide-ranging expertise in fields including AI engineering, digitalisation, hyper-automation, cybersecurity and data science, the group’s mission is to fast-track innovation through each step of the value chain. As a responsible and diverse organisation, Expleo is committed to doing business with integrity and working towards a more sustainable and secure society. Expleo boasts an extensive global footprint, powered by 19,000 highly-skilled experts delivering value in 30 countries and generating more than €1.4 billion in revenue.

Job description

Expleo is a trusted partner for your innovation journey. As a global engineering, technology and consulting service provider, we are ideally positioned to help you achieve your ambitions and future-proof your business. With a smart blend of bold thinking and reliable execution, we’re able to fast-track innovation through each step of your value chain.

We are strategically positioned to build value, with a global footprint across 30 countries.

We are as global and local as you need us to be, with strong best-in-class pan-European technological centres and unique best-shoring capabilities.

We leverage a network of high value-adding affiliates in consulting and industrial excellence, and leading partners across multiple sectors to provide you with the most comprehensive services and solutions in an ever-changing environment.

Essential Skills