BI Project Manager

Centre Technologies is a multi - million-dollar leading Managed Services Provider, Cloud Delivery, and Cyber Security Company that provides secure by default solutions for our customers in Houston, Austin, San Antonio, Dallas, Tulsa, and surrounding areas. We employ IT & ERP experts who can identify, assess, design, deploy, and support any solution from the classic to the cutting-edge.   

Centre Technologies is based in Texas and stands apart from its competitors with its methodologies, employees, and approach to IT solutions. The embodiment of this is our C-Stack™ methodology for creating a technology blueprint tailored to our customers that’s fully optimized for speed, security, efficiency, scalability, and manageability. We deliver IT & ERP solutions that look at a company’s big picture – not just provide product fulfillment. We tailor our Enterprise Consulting solutions to meet unique needs.   

We are excited to announce we are expanding and looking to grow our team with a new Business Intelligence Project Manager! 

Position Summary 

The Project Manager will manage, coordinate, and establish priorities for the complete life cycle of Centre BI projects including the planning, testing, and implementation and support of solutions designed to meet the project requirements. Determining the project needs and acquiring resources required for the success of the project is necessary to ensure successful project delivery within the scope of work and proposed budget.    This individual will make recommendations on strategies, identifying areas of opportunity, provide direction and guidance while anticipating project requirements for successful project completion.    

Essential Duties and Responsibilities 

• Plans, controls, and executes project requirements following Centre processes 

• Works with Resource Managers to staff projects.  

• Defines and communicates roles for project team members (functional-technical).  

• Works with customers and technical resources to develop project plans, detailing work breakdown structures.  

• Ensures that requirements are contained within the defined scope.  

• Manages customer and external supplier deliverables.  

• Develops communication strategies and leads communications with key stakeholders.  

• Document and drive issues through resolution, escalating to the customer and Centre management as necessary.  

• Makes recommendations to improve project management processes 

Competencies 

1. Communications – Exhibits good listening and comprehension. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods. 

2. Customer Service – Displays courtesy and sensitivity. Manages difficult or emotional customer situations. Meets commitments. Responds promptly to customer needs. Solicits customer feedback to improve service. 

3. Initiative – Asks for help when needed. Looks for and takes advantage of opportunities. Seeks increased responsibilities. Takes independent actions and calculated risks. Undertakes self-development activities. Volunteers readily. 

4. Judgment – Displays willingness to make decisions. Exhibits sound and accurate judgment. Includes appropriate people in decision-making process. Makes timely decisions. Supports and explains reasoning for decisions. 

5. Managing Customer Focus – Develops new approaches to meeting customer needs. Establishes customer service standards. Monitors customer satisfaction. Promotes customer focus. Provides training in customer service delivery. 

6. Planning & Organization – Integrates changes smoothly. Plans for additional resources. Prioritizes and plans work activities. Sets goals and objectives. Uses time efficiently. Works in an organized manner. 

7. Problem Solving – Develops alternative solutions. Gathers and analyzes information skillfully. Identifies problems in a timely manner. Resolves problems in early stages. Works well in group problem solving situations. 

8. Teamwork – Balances team and individual responsibilities. Contributes to building a positive team spirit. Exhibits objectivity and openness to others' views. Gives and welcomes feedback. Puts success of team above own interests. 

Education/Experience/Certifications 

• Bachelor’s Degree preferred 

• Project Management Professional (PMP) Certification preferred 

• 3+ years’ experience managing ERP projects 

• Experience with Dynamics Business Central preferred 

Work Environment and Physical Demands  

• Work primarily in a climate-controlled environment with minimal safety/health hazard potential.  

• Occasional lifting (up to 10 pounds and occasionally lift and/or move up to 50 pounds) may be required 

• Reasonable accommodations can be made to enable individuals with disabilities/injuries to perform the essential functions of this role. 

• The noise level in the work environment is moderate. 

• Some travel required