Deal Manager (Remote)

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About The Role:

As a Deal Manager, you will be responsible for managing and overseeing customer deals from inception to completion, ensuring compliance with the internal policies of CrowdStrike Financial Services. This role demands a proactive approach to handling customer and partner relationships to ensure an exemplary customer experience throughout their journey with us.

What You'll Do:

• Educate customers on the company’s financing solutions and guide them throughout the end-to-end process.

• Develop and maintain an opportunity pipeline.

• Review, negotiate, and manage all company contracts, including financing and lease financing agreements.

• Maintain and update the contract management system to ensure accuracy and completeness of contract data.

• Actively communicate with partners and customer to manage relationships and ensure consistent satisfaction with our offerings.

• Collaborate with cross-functional teams, including sales, credit, finance, and technical departments, to optimize customer outcomes and streamline processes.

• Provide leadership, guidance, and support to other team members, fostering a collaborative and customer-centric work environment.

• Handle sensitive information with high levels of integrity and confidentiality.

• Assist in developing internal guidelines and policies for contract management and participate in risk management evaluations.

• Provide periodic reports to management on contract status and compliance.

What You'll Need:

• Typically requires 4-7 years’ experience in a deal manager or a related field, with a strong preference for backgrounds in financial services or lease financing.

• Excellent verbal and written communication skills.

• Demonstrated ability to handle sensitive documentation with discretion and precision.

• Strong organizational, time management, prioritization, and follow-through skills.

• Capable of quickly adapting to new technologies and systems.

• Ability to work effectively both independently and as part of a team.

• Knowledge of legal and financial principles related to contract management.

• University degree or equivalent practical experience, with a commitment to ongoing learning and customer service excellence.

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Benefits of Working at CrowdStrike:

• Remote-friendly and flexible work culture

• Market leader in compensation and equity awards

• Comprehensive physical and mental wellness programs 

• Competitive vacation and holidays for recharge  

• Paid parental and adoption leaves

• Professional development opportunities for all employees regardless of level or role

• Employee Resource Groups, geographic neighbourhood groups and volunteer opportunities to build connections

• Vibrant office culture with world class amenities

• Great Place to Work Certified™ across the globe

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