Offer summary

Qualifications:

1-2 years of experience with Toast POS systems or similar roles., Strong understanding of POS workflows, APIs, and payment processing integrations., Professional-level English proficiency for effective collaboration with global teams., Availability to work US business hours (EST or PST preferred)..

Key responsabilities:

Serve as the expert for troubleshooting and supporting Toast POS systems.

Manage APIs, webhooks, and payment processors to enhance connectivity.

Train internal teams on POS workflows and troubleshooting methods.

Collaborate with product, engineering, and R&D teams to improve features and user experience.

Job description

Sauce is a premier restaurant technology platform that helps businesses grow with our Commission-Free Delivery & Pickup structure and proprietary delivery optimization technology. We are serving a 105 billion dollar US local restaurant business. Headquartered in NYC and Tel-Aviv, Sauce wants restaurants to fulfill their highest potential, this means giving local establishments everything they need to connect directly with their customers. The Sauce team pools together decades of restaurant tech experience, along with seasoned tech, sales, marketing, product and operations executives who produce an industry-changing delivery system for successful local restaurants and chains.

Sauce is looking for a Toast POS Specialist to join our team and play a critical role in ensuring seamless integration and troubleshooting of Toast POS systems for our restaurant partners. You’ll work closely with internal teams, product managers, and R&D to optimize POS connectivity and provide expert-level support for both our customers and internal stakeholders. This is a hands-on role where technical problem-solving, API integrations, and knowledge-sharing will be key to success.

What You'll Do:

Troubleshoot & Support: Serve as the go-to expert for troubleshooting and supporting Toast POS and other restaurant POS systems, ensuring smooth functionality and resolving any integration issues.

API & Webhook Management: Work with APIs, webhooks, and payment processors to maintain and enhance connectivity between Toast and Sauce’s platform.

Training & Documentation: Train internal teams on POS workflows, troubleshooting methods, and configuration best practices to enhance efficiency and problem resolution.

System Optimization: Maintain and optimize documentation related to POS connectivity and integrations to improve product performance.

Cross-Team Collaboration: Provide deep expertise in Toast integration, collaborating with product, engineering, and R&D teams to improve features and enhance the user experience.

What You Bring:

1-2 years of experience working at Toast or directly with Toast POS systems.

1-2 years of experience working on integrations between Toast and external services.

Strong understanding of POS system workflows, APIs, and payment processing integrations.

Availability and willingness to work US business hours (EST or PST preferred).

Professional-level English proficiency to collaborate effectively with global teams.

What We Offer:

Strong & Competitive Compensation Package

Monthly Wellness Stipend

Flexible Work Environment

Paid Time Off Policy, Including Local Holidays

Friendly Environment Where You Can Reach Your Full Potential and Grow Your Career

Sauce is an equal opportunity workplace and an affirmative action employer. We welcome all qualified applicants regardless of race, color, ancestry, religion, sex (including pregnancy and related conditions), national origin, sexual orientation, age, marital status, disability (physical or mental), gender identity, gender expression, genetic information, veteran status, citizenship, immigration status, or any other classification, category or characteristic protected by applicable federal, state or local laws. We understand the importance of creating a more diverse and inclusive workplace and celebrate our employees for their differences.

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