Account Manager

About Us:

Mable Therapy has helped thousands of children across the UK with their communication and mental health, and we’re just getting started.

Since 2015, we’ve been at the forefront of delivering online speech therapy and counselling to children and young people. Our expert clinicians know how to get the best outcomes for children, helping them build confidence and reach their full potential.

We believe no child should be left behind because of waiting lists or lack of access to specialist help. That’s why we’re on a mission to remove these barriers, making sure children get the support they need when they need it.

The Role:

As an account manager, you’ll play a crucial role in supporting schools and multi-academy trusts (MATs) to make the most of Mable’s services. You’ll be the key contact for a portfolio of customers, helping them see the full value of Mable, ensuring contract renewals, and identifying opportunities to expand their provision.

This is a fantastic opportunity to work in a fast-growing, purpose-driven company where the children who need us most will feel your impact directly.

Key Responsibilities:

• Own and develop relationships with a portfolio of schools and MATs.
• Strengthen relationships with key stakeholders to ensure high retention and engagement.
• Track service usage, monitor impact, and proactively offer solutions to meet schools’ needs.
• Identify and close upsell opportunities, ensuring every school gets the most out of Mable.
• Hold regular check-ins with clients to share impact data and provide tailored support.
• Proactively seek referrals and think about who else could benefit from Mable.

Requirements

What We’re Looking For:

• At least 2 years experience in account management or relationship management
• Knowledge of the education sector and experience working with schools or MATs is a big plus.
• Strong problem-solving skills with a proactive approach to finding solutions.
• Excellent communication, presentation, and relationship-building skills.
• Experience using a CRM system and working in a data-driven way.
• Passion for making a real difference in children's lives.

Benefits

Why Join Us?

We’re a passionate team with a clear mission to make sure every child gets the support they need when they need it. Joining Mable means being part of something bigger, where your work directly helps schools and families access life-changing therapy.
We offer:

• A flexible, remote-friendly work environment.
• Salary of between £30,000 - £40,000 a year full-time plus account growth commission
• Private Healthcare
• A commission structure that rewards sales success 
• 32 days annual leave (24 plus 8 bank holidays)

• Opportunities for professional growth and development.
• The chance to be part of a fast-growing company making a real difference.

If you love building relationships, driving growth, and making a meaningful impact, we’d love to hear from you. Apply now and help us change the future of child therapy.