Offer summary

Qualifications:

Bachelor’s degree in Business, Marketing, or a related field., 10+ years of experience in strategic account management or enterprise sales., Strong understanding of sales methodologies and account planning., Exceptional negotiation, communication, and presentation skills..

Key responsabilities:

Manage and grow key customer relationships as the primary point of contact.

Create and execute account strategies to drive revenue growth.

Identify new upselling and cross-selling opportunities within existing accounts.

Lead contract negotiations and ensure high levels of customer satisfaction.

Job description

Build your best future with the Johnson Controls Team.

As a global leader in smart, health and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!

What we offer:

Competitive salary with uncapped commission
Paid vacation/holidays/sick time
Company vehicle, Tools, and Equipment to complete all jobs
Comprehensive benefits package including 401K, medical, dental, and vision care
On the job/cross training opportunities
Encouraging and collaborative team environment
Dedication to safety through our Zero Harm policy
Check us out: A Day in a life of Johnson Controls

What you will do:

The Strategic Account Director is responsible for managing and growing key customer relationships, driving revenue growth, and ensuring customer satisfaction. This role focuses on developing long-term partnerships with strategic accounts, understanding their business needs, and delivering tailored solutions. The ideal candidate has a proven track record in enterprise sales, account management, and strategic planning. Reporting to the Director of Sales for the Americas, this position will have 6 direct reports who manage specific accounts across the region.

How you will do it:

Account Management: Develop and maintain strong relationships with key clients, acting as their primary point of contact.
Strategic Planning: Create and execute account strategies that align with business objectives and drive revenue growth.
Revenue Generation: Identify new opportunities for upselling and cross-selling products or services to existing accounts.
Customer Engagement: Ensure high levels of customer satisfaction through proactive communication, problem-solving, and value delivery
Negotiation & Contract Management: Lead contract negotiations, pricing discussions, and renewals to maximize profitability
Market & Competitive Analysis: Stay informed about industry trends, competitors, and market conditions to identify growth opportunities
Collaboration: Work closely with internal teams, including marketing, product development, and customer success, to enhance customer experience
Reporting & Forecasting: Track and report key metrics, including revenue growth, pipeline development, and customer retention rates

What we look for:

Bachelor’s degree in Business, Marketing, or a related work experience
10+ years of experience in strategic account management, enterprise sales, or business development
Strong understanding of sales methodologies and account planning
Demonstrated success in managing and expanding strategic accounts
Exceptional negotiation, communication, and presentation skills
Experience working in Fire Suppression Industry
Ability to travel up to 50%

Preferred Skills:

Strong analytical and problem-solving skills.
Proficiency in CRM software (SalesForce)
Ability to influence and collaborate with cross-functional teams
Experience working in a fast-paced, high-growth environment

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

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