Principal Technical Consultant
This role involves leading the technical delivery of Intapp solutions, acting as the technical design authority during implementations, and partnering with the Principal Consultant for functional design. It includes gathering technical requirements, conducting data workshops, creating architectural diagrams, and managing design issues in JIRA. The role also involves guiding Solution Engineers, planning sprints, providing training to clients, and working with various teams to improve products, processes, and client solutions. Additionally, it supports other Intapp operations and creates centralized support collateral for implementation teams.
What you will contribute:
Lead the technical delivery of Intapp solutions built upon Intapp’s market-leading products (such as Intapp Open, Intapp Time, Intapp Walls)
Acting as the technical design authority of Intapp Solutions during implementation
Works in partnership with the Principal Consultant to lead on functional design of Intapp Solution
Act as the trusted advisor and subject matter expert to the customer for all technical aspects of software delivery.
Provide analysis of client needs and implementation recommendations including:
Leading technical requirements gathering sessions
Conducting data management and data mapping workshops as related to the proposed solution
Creating Architectural Diagram of the Intapp Solution to the scope of the Project
Managing triaging of design/configuration issues in JIRA
Managing and providing guidance on the Solution
Managing technical integrations
Providing technical administration training to clients
Plan Sprints & input JIRA items to be action by Solution Engineer
Guiding and advising the Solution Engineers on details of the solution design, alongside the Principal Consultant
Guide clients to utilize industry leading practices
Lead or assist in the review of requirements and business processes to design new business processes to deliver the solution
Support other Intapp operations such as Support, Customer Success, Product, and more.
Create and maintain centralized implementation and training support collateral for use throughout implementation teams.
Work closely with project team members such as the Engagement Manager, the Principal Consultant and other Solution Engineers to deliver the solution
Work closely with the product team to improve the product
Work with the professional services team to improve process
Work with sales to provide assistance in delivering new solutions to new clients
What we're looking for:
Substantial experience in a technical implementation leadership role within the Professional Services in a SaaS organization
Strong communicator, personable and collaborative who can work with both technical and non-technical stakeholders
Organized, disciplined, but flexible independent professional with strong ability to task-switch and manage multiple competing projects
Team player with the ability to coordinate work with all team members
Emotionally intelligent, engaging listener and thoughtful communicator possessing exceptional written and verbal skills
Demonstrate maturity and acumen navigating business and professional environments
Comfortable working independently
Objective and goal-oriented professional who is used to achieving targets
Demonstrated experience in leading business process reviews, design reviews and change management with clients
Bachelor’s degree in a technical field, or strong related equivalent experience
Web services (SOAP & REST); SQL
Boomi platform integration services
An understanding of development methodologies
Excellent hands-on skills with office productivity tools (Microsoft Word, Excel, PowerPoint, and Visio)
Proven ability to learn and a strong desire to learn
Strong analytical and troubleshooting skills
Exceptional interpersonal skills and ability to explain software to non-technical users
Preferred Qualifications:
Experience with Intapp Products
Experience in the Legal, Financial, or Professional services sector, in particular experience with industry-standard software systems
Experience with systems integrations, business process integrations, and automation, and master data management
Experience with writing and maintaining Boomi integrations
Experience with Integration design
Familiarity with new business intake and conflicts solutions, time entry and capture solutions and/or ethical wall and information barrier solutions
Software development knowledge with a strong understanding of logic, patterns and algorithms
Other enterprise software systems (ERP, PMS, Financial, CRM, HR, etc.)
Cloud and SAAS experience
Issue tracking system (e.g. JIRA)
What you will gain at Intapp:
Our culture at Intapp emphasizes accountability, responsibility, and growth. We support each other in a positive, open atmosphere that fosters creativity, approachability, and teamwork. We’re committed to creating a modern work environment that’s connected yet flexible, supporting both professional success and work-life balance. In return for your passion, commitment, and collaborative approach, we offer:
#li-nl1
Intapp provides equal employment opportunities to all qualified applicants and will make hiring decisions without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristic protected by federal, state or local laws. All offers are contingent upon passing a criminal history and other background checks if applicable to the position.
Please note: Intapp will not hire through text message, social media, or email alone. We will never extend a job offer unless you have been contacted directly by an Intapp recruiter and have participated in the interview process which will generally consist of 3 or more virtual or in person meetings. Please note that Intapp only uses company email addresses, which contain “@intapp.com” or “@dealcloud.com” to communicate with candidates via email. Intapp will never ask for financial information of any kind or for any payment during the job application process. We post all legitimate job openings on the Intapp Career Site at https://www.intapp.com/working-at-intapp/. If you believe you were a victim of such a scam, you may contact your local authorities. Intapp is not responsible for any claims, losses, damages, or expenses resulting from scammers.
Belmont Lavan
Veeva Systems
GE Vernova
FIS
skillreveal