Offer summary

Qualifications:

Degree in IT, Software Engineering, or equivalent practical experience., 1+ years of experience in DevOps supporting cloud environments, especially AWS or GCP., Proficiency in scripting languages (e.g., Python, Bash, PowerShell) and source control (e.g., Git)., Familiarity with Agile/DevOps principles and CI/CD tools..

Key responsabilities:

Manage and resolve tickets while meeting SLAs and keeping stakeholders informed.

Collaborate with project teams to ensure seamless delivery of objectives.

Monitor and maintain live services, addressing issues with system health, availability, and latency.

Lead incident response, ensuring clear communication and conducting blameless post-mortems.

Job description

Job brief

We are hiring for a leading organization in the technology and digital services industry, committed to delivering high-quality solutions for both internal and external customers. The company operates in a collaborative environment, focusing on building and maintaining scalable systems, automating workflows, and ensuring the stability and performance of production systems. Join a dynamic team that values innovation and continuous improvement.

Responsibilities

Manage and resolve tickets while meeting SLAs and keeping stakeholders informed.
Collaborate with project teams to ensure seamless delivery of objectives.
Contribute to system design, capacity planning, and launch reviews for new services.
Develop software platforms and frameworks to manage infrastructure and applications.
Build scalable systems through automation, ensuring reliability, security, and performance.
Monitor and maintain live services, addressing issues with system health, availability, and latency.
Lead incident response, ensuring clear communication and conducting blameless post-mortems.
Enhance service lifecycles from inception to refinement, focusing on performance and scalability.
Identify and implement process and infrastructure improvements.
Explore and assess new technologies to advance capabilities.
Document procedures, configurations, and guidelines to standardize practices.
Share knowledge with the tech team to support learning and development.
Maintain cloud infrastructure and networking in compliance with policies and standards.
Provide after-hours and on-call support to minimize business disruption when necessary.

Requirements

Degree in IT, Software Engineering, or equivalent practical experience.
1+ years of experience in DevOps supporting cloud environments, especially AWS or GCP.
Experience with automation tools and performing refactoring.
Strong problem-solving skills and the ability to navigate unfamiliar challenges.
Familiarity with Agile/DevOps principles and CI/CD tools.
Proficiency in scripting languages (e.g., Python, Bash, PowerShell) and source control (e.g., Git).
Experience with Linux and other operating systems.

Preferred Qualifications

AWS or other cloud certifications with hands-on cloud support experience.
Familiarity with Docker, Kubernetes, or Terraform.
Experience with CDN tools and cloud security solutions.
Proficiency with multiple public cloud providers (AWS, GCP, Azure).
Database experience (SQL, MongoDB, PostgreSQL, GraphQL).
Background in content management tools and front-end applications.

Benefits & Perks

Competitive salary: AUD 90,000 - 120,000 per year, based on experience and qualifications.
Contributions to superannuation.
Flexible working arrangements and opportunities for remote work.
Comprehensive health and wellness benefits.
Opportunities for professional growth and training in advanced DevOps tools and practices.

Required profile