Veterans Financial Aid Certification Specialist - REMOTE

Overview:

Veterans Financial Aid Certification Specialist

The Veterans Financial Aid Certification Specialist ensures the accurate and timely review and submission of VA certifications, including dual certifications and status changes, across all campuses. This role collaborates with campus staff to resolve outstanding requirements, such as Veterans Rights and Responsibility forms and transcript submissions. Additionally, the specialist supports campus VA audits by gathering required documents, completing necessary paperwork, and managing catalog submissions to maintain compliance with VA regulations. 

• Work Location: Remote
• Hourly Range: $20 to $25 per hour

Benefits You’ll Love:

• Tuition Waiver: Enjoy a tuition waiver after 6 months of employment (including eligible dependents). This means FREE UTI or Concorde Tuition for you AND your Immediate Family.
• Flexible Time Off for Exempt Employees:  (FTO): Take time off as needed with no limit, no accrual, and full pay—just get approval in advance.
• Retirement Matching: 50% match on the first 6% of your contributions after 90 days.
• Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby.
• Competitive Insurance: Health, vision, and dental coverage for you and your dependents.
• Pet Insurance: Coverage for your furry family members through ASPCA.
• Health Plan Enrollment: 30 days to choose your health plan with coverage starting after one full month of employment.

Explore more benefits here: UTI Benefits

Principal Accountabilities & Deliverables

• Accurately review and submit Veterans' Affairs' (VA) certifications in compliance with VA regulations
• Process initial and dual certifications per class
• Complete timely status changes for graduates and withdrawals
• Assist the Manager in gathering documentation and supporting campus VA compliance surveys and visits
• Stay informed about changes in federal, state, and institutional financial aid regulations
• Understand and comply with all applicable Federal regulations/procedures per the annual Federal Handbook
• Participate in monthly VA calls to stay informed on updates and requirements
• Monitor campus completion of annual VA training to ensure compliance
• Monitor and verify documentation for accuracy and compliance
• Review and process Tungsten and VR&E updates
• Maintain active enrollment manager credentials
• Other duties as assigned.

Education / Experience

• HS Diploma / GED (required); Associate degree in business, accounting, finance or other related field (preferred)
• Minimum one (1) year experience performing data entry and professional customer service experience (required)
• Veterans Affair School Certifying Official experience (preferred)
• Familiarity with VA, Department of Education, and institutional policies related to financial aid and veterans’ benefits
• Must not currently be in default on any federal student loans or go into default on any federal student loans while employed

Skills

• Understanding of GI Bill® programs, Vocational Rehabilitation (VR&E), and other veteran education benefits
• Actively look for ways to assist with employee's needs
• Understand the implications of new information for both current and future problem-solving and decision-making
• Be aware of others' reactions and understanding why they react as they do
• Identify complex problems and reviewing related information to develop and evaluate options and implement solutions
• Present ideas in a clear and compelling manner, both verbally and in written format
• Exceptional listening and conflict resolution skills
• Intermediate level presentation and training facilitation skills
• Drive, and be accountable for, results in a fast-paced environment
• Basic level proficiency with productivity software (MS Office), student information systems, and Veterans Administration platforms

Standard Abilities

• Able and willing to:
  • Communicate, think, learn, and reason
  • Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks
  • Safely ambulate and/or maneuver when on-site at Company locations
  • Demonstrate and utilize active listening, inductive reasoning, information ordering and category flexibility
• Ability to use good judgment, problem-solving and decision-making skills
• Ability to maintain confidentiality and manage sensitive information with discretion
• Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously
• Ability to gain, understand and apply information and data as it relates essential functions of the position
• Ability to foster long-term relationships with stakeholders

Work Environment

• Work is performed indoors in a climate-controlled environment when on site at assigned company location. Employees must be able to safely ambulate when on company premises.
• This position is designated as remote. Employees must meet minimum technical standards for eligibility and participation.
• Travel Requirements
  • No travel required

Disclaimer

- We are an Equal Opportunity Employer and do not discriminate against applicants or employees due to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age, disability, genetic information or any other federal, state or local protected class.

- Job descriptions are not intended as, nor should be construed to be, exhaustive lists of all responsibilities, skills, efforts, or working conditions associated with a job. They are intended to be accurate reflections of those principal job duties and responsibilities essential for making fair pay decisions about the job.