Offer summary

Qualifications:

Strong interpersonal skills and exceptional communication abilities are essential., Organizational and time management skills are required for effective task handling., Proficiency in computer and information technology is necessary for managing claims data., Attention to detail and the ability to adapt to changing situations are crucial..

Key responsabilities:

Coordinate the intake and reporting of new claims and ensure accurate client information in the CRM.

Manage loss run coordination and assist in the new client onboarding process.

Handle WC panel management and policy renewal information updates.

Distribute claims fax and process medical bills for carriers.

Job description

POSITION SUMMARY:

The Claims Coordinator provides clients and the internal claims team with support of the intake and reporting of claims and ensures client information is arcuate in the CRM. The Claims Coordinator works as liaison between the client base and Keystone internal stakeholders to help ensure quality services are delivered.

ESSENTIAL JOB FUNCTIONS:

New Claim intake- carrier filing, email notifications, set up in salesforce, assign claims consultant
Loss Run Coordination-monthly request to agents/clients, review for accuracy against salesforce claims of open/closed files, missing data, email notification to claims consultant
Assist in new client on-boarding process.
WC Panel management- request new client physician panels, update, review, save to client folder, email client postings, client panel renewal updates.
WC Policy renewal information- update salesforce, tracking data
Claims Fax Distribution- distribute to team
Claims Medical Bill Processing- sending billing to carrier, saving/documenting into claims folders
Performs other duties as assigned by director of claims

KNOWLEDGE/SKILLS/ABILITIES:

Strong Interpersonal skills
Exceptional verbal and non-verbal communication skills
Organizational and time management skills
Strong computer and information technology skills
Strong attention to detail and quality
Ability to be flexible and adapt to the dynamic nature of the position
Ability to foster and maintain relationships

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to use hands to finger, handle or feel; and reach with hands and arms. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.

This job operates in a professional office environment, either in person or remote. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines