Job description

About JSSI

For more than 35 years, Jet Support Services, Inc. (JSSI) has been the leading independent provider of maintenance support, advisory services, software, and financial tools to the business aviation industry. With 6,000+ aircraft supported by maintenance programs and software platforms, JSSI leverages this wealth of data, scale, and innovation to drive cost savings and provide custom solutions that align to the interests of each client, regardless of make or model. Learn more at jetsupport.com.

JSSI products and services include:

Maintenance Programs. Hourly Cost Maintenance Programs to stabilize maintenance budgets, maximize aircraft availability and enhance residual value.

Parts & Leasing. Experienced product line specialized team who leverages our All-OEM inventory and global vendor relationships and go beyond parts sourcing to find optimal customer solutions.

Software: Traxxall and Conklin & de Decker. Powerful data platforms to help you make more informed decisions, from choosing the right aircraft to tracking your maintenance, inventory, and MRO projects.

Advisory Services. Objective insights and independent technical advice from a global team of technical advisors and ASA-accredited appraisers for virtually any business jet, turboprop or helicopter.

Aviation Capital. Customized asset-based finance solutions for business aviation.

Position Overview

As a DevOps Engineer at JSSI, you will be an integral part of our IT team, responsible for implementing and managing DevOps practices across our organization. Your role will involve collaborating with development, operations, and quality assurance teams to streamline our software development lifecycle, enhance automation, and improve the eﬃciency and reliability of our systems. Additionally, you’ll be responsible for administering and supporting our cloud computing platform and related services and tools with a focus on operational excellence.

Key Responsibilities

Design, implement, and maintain tools and pipelines for CI/CD and automated testing and execute deployments through collaboration with development and product teams.

Collaborate with development teams to ensure that applications are designed with scalability, reliability, recoverability, and security in mind.

Develop and manage infrastructure as code (IaC) using tools like Terraform and Ansible.

Administer and manage Azure Kubernetes Service (AKS) clusters, ensuring optimal scaling, security, and integration with Azure Container Registry (ACR), utilizing Helm charts and Kubernetes manifests for deployment automation.

Manage and configure PaaS, IaaS, and security services and resources including Azure Firewall, Application Gateway, Front Door, AKS, ACR, APIM, App Services, Logic Apps, Managed SQL instances, and Virtual Machines.

Monitor system performance using Azure Monitor, Log Analytics, and Prometheus, identify bottlenecks, and implement optimizations.

Troubleshoot and resolve issues related to deployments, performance, and infrastructure.

Lead and/or serve as technical resource for a variety of cloud infrastructure and architecture projects.

Ensure the security of systems and applications by regularly reviewing Azure Advisor and CSPM dashboards and implementing best practices.

Implement zero-trust security principles and manage Azure IAM services including EntraID, Managed Identities, and Key Vault.

Define and document operational processes, runbooks, and troubleshooting guides.

Stay up to date with industry trends and emerging technologies to propose innovative solutions.

Respond to critical incidents and perform system maintenance off hours as required and participate in IT on-call rotation.

Perform other duties as assigned.

Desired Qualifications

Bachelor’s degree in computer science, information technology, or related field.

3 – 5 years' experience as a DevOps Engineer.

Minimum of 3 years' experience creating, configuring, and supporting a variety of Azure IaaS and PaaS resources with a focus on AKS.

Strong proficiency in scripting and programming languages such as Python, Bash, or PowerShell.

Strong preference Microsoft Certified: DevOps Engineer Expert

Experience with CI/CD tools such as Azure DevOps Pipelines and familiarity with version control systems, particularly Git.

Knowledge of DevSecOps principles and best practices for secure software delivery.

Experience with containerization and orchestration using tools like Docker and Kubernetes.

Experience configuring and securing Azure networks and a strong understanding of networking concepts and protocols.

Understanding of database technologies and cloud-native database solutions in Azure.

Excellent problem-solving skills and attention to detail.

Good interpersonal and communication skills to collaborate with cross-functional teams.

JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law.

JSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team.

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