Job description

Who We Are Looking For

We're hiring a Marketplace Supply Chain (MSC) Process Analyst II to join our team! This role is on a highly visible Integrated Fulfillment Planning (IFP) team that sits at the center of MSC and Logistics within North America Supply Chain (NASC). As a MSC Process Analyst II, you will play a key responsibility in identifying, analyzing, and improving business processes across the organization. You will work closely with cross-functional teams to understand business needs, map out current state processes, and design future state processes that are efficient, effective, and scalable. You will support the execution of existing processes while bringing a continuous improvement mentality for your team and MSC. Efficiencies and standard methodologies will be the guiding “North Star” principles of what you do, while using business insights to elevate performance. Your analytical skills, attention to detail, and ability to communicate complex ideas in a simple manner will be essential in driving business process improvements that support Nike's strategic objectives.

What You Will Work On

Conduct business process analysis to identify areas for improvement, leveraging tools and methodologies such as process mapping, value stream mapping, and root cause analysis
Collaborate with stakeholders in MSC & Logistics to understand business needs and requirements, and to gather input on process improvements
Develop and implement process improvements, including designing and testing new processes, and implementing changes to existing processes
Analyze and interpret data to inform process improvement decisions, and to measure the effectiveness of process changes
Develop and maintain process documentation, including process maps, procedures, and training materials
Facilitate workshops and training sessions to educate stakeholders on new processes and procedures
Identify and mitigate risks associated with process changes, and develop contingency plans to ensure business continuity
Monitor and evaluate the effectiveness of process improvements, and make adjustments as needed
Collaborate with IT and other stakeholders to implement technology solutions that support process improvements
Develop and maintain relationships with stakeholders across the organization, including business leaders, operations teams, and IT partners

Who You Will Work With

You will work in a cross-functional agile environment that spans across Nike’s matrix of North America Supply Chain. Teams include but are not limited to MSC Channels (NMP, Digital, NVS, NSO, Value, Sports Marketing), North America Logistics, IDSA, Finance, DSM.

Qualifications

Required

Bachelor's degree in Business Administration, Operations Management, or related field
3-5 years of experience in process analysis, operations management, or a related field
Strong analytical and problem-solving skills, with the ability to analyze complex data sets and identify areas for improvement
Excellent communication and interpersonal skills, with the ability to collaborate with stakeholders at varying levels of leadership across the organization
Strong business acumen, with the ability to understand Nike's business strategy and identify opportunities for process improvements that support strategic objectives
Experience with process mapping and analysis tools, such as Visio, Lucidchart, or ARIS
Experience with data analysis and reporting tools, such as Excel, Tableau, or Power BI
Ability to work in a fast-paced environment, with multiple priorities and deadlines
Strong attention to detail and accuracy with the ability to identify and mitigate risks associated with process changes
Be Empowered to Grow within Nike and Create the Future.

Preferred

Experience with Lean, Six Sigma, or other process improvement methodologies
Certification in process analysis or operations management, such as CPIM or CSCP
Experience with technology implementation, such as ERP or workflow automation
Knowledge of Nike's business operations and processes
Experience working in a global organization, with multiple regions and stakeholders

NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, a casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

We offer a number of accommodations to complete our interview process including screen readers, sign language interpreters, accessible and single location for in-person interviews, closed captioning, and other reasonable modifications as needed. If you discover, as you navigate our application process, that you need assistance or an accommodation due to a disability, please complete the Candidate Accommodation Request Form.

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