Sales Development Manager

 At Sonder, we help organisations improve the health, safety and wellbeing of their people, empowering them to be at their best. Our mobile app provides immediate, 24/7 support to our members from a team of safety, medical, and mental health professionals - plus onsite help for time-sensitive scenarios. Accredited by the Australian Council on Healthcare Standards (ACHS), our platform gives our customers the insights they need to act on tomorrow’s wellbeing challenges today.

Founded in 2017, Sonder has rapidly expanded with operations in Australia, New Zealand, and the UK. After a highly successful Series B capital raise in August 2022, we are scaling globally to make a positive impact on our customers and their people. Our approach is both technology-driven and human centred aiming to transform workplace wellbeing with accessible, preventive care.

• 900,000+ eligible members across multiple countries
• 200 + team members, as well as an on-the-ground responder network 
• Partnerships with major corporations, education providers, and government agencies 

Join Sonder’s mission to deliver timely and effective global support, and contribute to empowering people to be at their best.

About the role

As a Sales Development Manager,  you will lead and mentor our BDR  team to drive a high-quality sales pipeline and contribute to Sonder’s continued growth.

Through effective leadership you will support the BDR’s in achieving their pipeline targets by increasing sales efficiency, improving team and individual performance, and identifying opportunities for innovative business development strategies.

What you’ll be doing

• Attract, retain and develop a team of high performing business development Representatives.
• Cultivate a high-performance culture by setting clear expectations, celebrating achievements, and providing actionable feedback.
• Develop and implement personalised development plans (IDPs), mentorship, and professional growth opportunities for team members.
• Proactively manage team performance while fostering a positive and inclusive team environment.
• Drive innovative sales development strategies, refining processes and leveraging tools to enhance efficiency and effectiveness.
• Own and exceed SQL targets, ensuring the team contributes significantly to Sonder’s sales pipeline and growth goals.
• Use data-driven insights to monitor team performance, identify trends, and make informed decisions to drive continual improvement.
• Collaborate closely with Sales, Marketing, and Revenue Operations teams to optimise lead generation, conversion rates, and sales handoff processes.

Who are we looking for?

The ideal candidate has a growth mindset and is passionate, self-motivated, and takes pride in producing high-quality work every day. Above all else, you - the ideal candidate - will embody the Sonder values and love working in a fast-paced, dynamic workplace.

What you bring to the team;

• 2-3 years proven track record of leading a high performing Business Development team preferably within SaaS or technology.
• Strong leadership and coaching skills with a track record of developing and mentoring team members to reach their full potential
• Expertise in sales development, value-based selling, and lead qualification strategies.
• Data-driven mindset with the ability to analyse performance metrics and implement strategic improvements.
• Deep understanding of modern sales technologies (e.g., CRM platforms, sales engagement tools).
• Knowledge of MEDDPICC or other sales qualification frameworks, with the ability to train and support team members in applying these effectively.
• Resilient, adaptable, and solutions-focused leader who fosters collaboration and a positive team culture.

Why join Sonder?

At Sonder, we thrive in a fast-paced, high-performance environment with a strong commitment to our people. Our team is a collaborative, vibrant group of passionate professionals, dedicated to making a real impact on people’s lives every day.

• Hybrid and flexible working environment. Enjoy the perfect balance of in-office collaboration and work from home flexibility, empowering you to optimise your productivity and work-life balance.
• Gain free access to the Sonder app for you and your family, offering 24/7 on-demand support for health, wellbeing, and safety.
• $1000 annual contribution as part of your development plan + 2 days of study leave
• Paid parental leave with an attractive return to work policy, 12 weeks for Primary Carers and 4 weeks for Secondary Carers, plus our Primary Carers return to work at 80% for the first 3 months at full pay.
• Participate in our Employee Share Option Plan (ESOP) for you to be a part of Sonder’s success. 
• Salary packaging novated leasing.
• ​​Access $250 annually to fund to invest in your wellbeing, empowering you to choose the support that best fits your needs.
• Free coffee on Tuesdays and catered lunch on Thursdays.
• Team social fund to connect with your team, plus monthly company wide social events. 
• Dog-friendly office. 
• Volunteer leave. 2 days per year to participate in meaningful causes and contribute back to the community.

Check out our life page for more info - https://www.linkedin.com/company/sondersafe/life/

Sonder is committed to creating an inclusive and diverse workplace for everyone. We offer equal opportunities to all, regardless of race, gender, age, disability, political beliefs, sexual orientation, or any protected status. All qualified applicants are encouraged to apply and join us in fostering a respectful and empowering environment.

Due to the nature of our industry, all Sonder employees are required to complete a National Police Check and WWCC