The definition of Veracity is accuracy and habitual truthfulness. This truly defines our brand in simplistic terms. At Veracity, we believe in doing everything in the ‘Right Way’, which means you have to challenge your own innovations and solutions all the time. Our strength lies in our employees, and with the right blend of business and technical expertise, we set the bar high for Veracity. From inception, Veracity focused on building cloud based SaaS solutions while using the latest and most advanced technology stack. We have delivered cloud based customized solutions and services to various clients across both North America and India. We have a global headquarter in Woodbridge, NJ while our offshore office is in Pune, India. We believe in bringing Global talent together, which helps us in delivering cost effective, yet highly scalable and efficient solutions. With the vision of trying to be one of the trusted IT partners as well as one of the most respected solution providers with an onsite/offshore model, Veracity is equipped with the right set of highly skilled individuals who have expertise in delivering the most effective business services and solutions for our clients. Veracity’s mission is to become the Trusted IT Partner for various businesses across globe.

Job description

Role: Payments Specialist – SME

Location: Manhattan, NYC (Remote only CST/EST)

Duration: Long Term contract

We are seeking a skilled Banking Payments Specialist with a focus on Small and Medium Enterprises (SMEs) to join our team. The ideal candidate will play a pivotal role in managing and enhancing payment services for SME clients, ensuring efficient, secure, and innovative payment solutions. This role requires a deep understanding of payment systems, SME financial needs, and banking operations.

Key Responsibilities

Payment Solutions Development

Design, implement, and manage payment services tailored to SME clients, including domestic and international transactions.

Client Relationship Management

Act as the primary point of contact for SME clients, providing guidance on payment processes and resolving payment-related queries.

Transaction Monitoring

Oversee payment transactions to ensure compliance with regulatory standards and address any discrepancies or fraud concerns.

Product Optimization

Analyze client feedback and industry trends to enhance existing payment products and identify new opportunities to meet SME demands.

Cross-Functional Collaboration

Work with internal teams (e.g., IT, Compliance, Risk) to ensure seamless delivery of payment services and integration with banking platforms.

Compliance And Risk Management

Ensure adherence to all relevant payment regulations (e.g., PSD2, SEPA, AML). Maintain up-to-date knowledge of regulatory changes impacting SME banking payments.

Training And Support

Educate SME clients and internal staff on payment tools, technologies, and best practices to optimize service utilization.

Education

Qualifications and Skills

Bachelor's degree in Finance, Business Administration, or a related field. Advanced certifications (e.g., CPP, CTP) are a plus.

Experience

5+ years in banking, payments, or financial services, with a focus on SME clients.

Proven experience with payment systems (e.g., SWIFT, ACH, Faster Payments, SEPA).

Familiarity with digital payment platforms and fintech solutions.

Skills

Strong analytical and problem-solving abilities.

Excellent communication and interpersonal skills for client engagement.

Proficiency in payment technologies and banking platforms.

Understanding of international and domestic payment regulations.

Required profile