Legacy Stewardship Manager

• Location: remote, UK.
• Salary: £45,000
• Hours: 35 per week
• Contract type: Permanent
• Application deadline: 11.59pm, Sunday 2nd March 2025
  
  

About RNID

We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus.

Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus.

We work with our communities and partners across industry, government, charity, education and more to change life for the better.

RNID has a proud history and big ambitions. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most.

Join our team

At RNID we have big, ambitious plans to make real impact for our communities. To do that, we need the right people in our team.

We are a remote working organisation, with colleagues based across the UK in locations from Cornwall to the Scottish Highlands and everywhere in between. We come together in person three times a year for our Staff Summits, inspirational events for sharing skills and ideas, hearing from external speakers and spending quality time with colleagues. Working in this way, we bring together the best of digital and in-person working in a modern, progressive organisation. We know our colleagues have responsibilities and interests outside work and we want to support that, which is why we offer a sector-leading flexible working policy to all our staff from day one.

Our values are at the heart of how we work and communicate with each other, and the outside world. We strive to be an organisation that is connected, insightful, curious and passionate in everything we do.

Does that sound like a good fit? If so, we can’t wait to hear from you…

About The Role

The focus of the role: The Legacy Stewardship Manager will focus and lead on delivering RNID’s legacy fundraising stewardship programme to build and strengthen legacy supporters’ commitment and engagement with RNID.

How this role contributes to RNID: This role is critical in growing future legacy income for RNID, which currently represents 72% of RNID’s income. The Legacy Stewardship Manager will deliver the programme of engagement and marketing activity that will increase long-term legacy support to RNID, with a focus on developing relationships and engagement with existing supporters and pledger to encourage legacy interest, intention, action and commitment.

What makes this role unique and exciting: The role is new and will build on an existing programme of bespoke stewardship and events to scale activity up to a new level. It will work to apply legacy stewardship and engagement across all areas of RNID and use an insight- and data-driven approach to do this.

You will be responsible for:

• Management and delivery of a multi-channel programme of supporter engagement communications and events.
• Using insight to develop journeys to steward legacy enquirers, intenders and pledgers.
• Ensuring a high quality first-point-of-contact experience for all supporter legacy enquiries.
• Line management of one direct report.
• Contributing to the annual planning and budget setting cycle including phasing, reforecasting and contingency planning.
  
  

For further information on the role and responsibilities, please read through the job description available to download to the right hand side of this advert.

About You 

You’re an experienced legacy professional, passionate about inspiring people about the power of legacies and about delivering high quality relationships and experiences to keep supporters engaged over the long-term. You’re an excellent project manager, able to plan and deliver multiple activities to agreed deadlines and budgets. You’re able to effectively collaborate with and inspire colleagues across the organisation to deliver your activity and embed legacies into their activity. You’re also committed to using data and insight to plan and guide your work.

Qualifications 

None required

What We Can Offer You

• Your benefits include:
• 28 days annual leave plus all bank holidays
• Plus 2 wellbeing days for extra flexibility
• Sickness benefit entitlement from day 1
• Fully remote working with no core hours
• £26 remote working allowance every month
• In person whole staff conferences throughout the year
• Pension scheme with 4% employer contribution
• Employee assistance programme that provides counselling sessions
• Additional benefits for maternity, paternity and adoption
• Hospital Saturday Fund health benefit
• Access to an event ticketing platform
  
  

Our commitment to diversity

We are committed to supporting our staff including making reasonable adjustments. If you require support to apply for or fulfil the requirements of this role, please inform us so we can discuss the options with you.

Disability Confident

Disability Confident is a government scheme designed to encourage employers to recruit and retain disabled people and those with health conditions. It has replaced the previous Two Ticks Positive About Disabled People scheme that you may have heard of.

RNID is proud to be a member of Disability Confident and as a Disability Confident Leader we recognise the value disabled people bring to RNID. We offer interviews to any candidate that tells us they have a disability and meets the minimum criteria for the role.