Job description

Join a team dedicated to supporting the crucial mission of improving health outcomes.

At Merative, you can apply your skills – and grow new ones – with colleagues who have deep expertise in health and technology. Merative provides data, analytics and software for the health industry. Our clients include providers, health plans, employers, life sciences companies and governments around the world. With industry-leading products and focused innovation, we help customers improve decision-making and performance so that together, we drive real progress in health. Learn more at merative.com

Working under minimal supervision the Trainer is responsible for the successful development and delivery of internal and customer-faced training. Trainers may be required to lead or mentor on key deployment projects.

Essential Job Duties: 

Deliver and develop training offerings to both employees and customers.
Mentor others on projects acting as a resource and subject matter expert when required.
Successfully implement assigned projects.
Maintain all required documentation and business requirements.
Act as a product owner in your areas of expertise to assist product management.
Resolve escalated support items.
Complete assigned projects where required.
Deliver technical support to support and sales groups.
Pursue a program of self-development using selected readings, seminars, and participation in continuing education.
Identify and communicate possible improvements in the work process to customers and peers.
Perform other duties as assigned by immediate supervisor or upper management.
Support development of CDISC-compliant solutions for Merative Zelta product and services offerings
Support CDISC-related client validation work with support from Services team

Basic Qualifications (minimum requirements needed to perform this job)

Significant understanding of the clinical trial industry and CDMS
Strong clinical trial industry knowledge
Ability to write/edit training materials (manuals, video scripts, program objectives)
Understand database design practices
Demonstrate a strong ability to create solutions
Effectively train difficult concepts and technical solutions to both a novice and advanced audiences
Strong written skills
CDISC CDASH/SDTM training and/or 3years applied training, delivery or implementation experience
Travel up to 50%

It is the policy of Merative to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Merative will provide reasonable accommodations for qualified individuals with disabilities.

Merative participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees

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