Business Lead - Digital Products

Position Summary: 

With team members and customers in 39 countries around the globe, HostPapa is currently one of the fastest-growing web hosting companies with a wide range of products available. At its core, we provide individuals and small and medium-sized businesses with access to valuable tools and services critical to their online success, including a Website Builder service for making website creation an ultra-easy task for anyone. Tailored to meet every user's unique needs, our award-winning customer support, email, and cloud-based solutions keep HostPapa at the cutting edge of the web hosting industry and innovation by putting our customers first.

As the Business Lead - Digital Products, you will be responsible for overseeing the business operations of our Logo and branding division, ensuring the team achieves both operational and financial objectives while aligning with the broader goals of the organization.  You will bring strong business leadership, strategic planning, and operational management expertise to the role.

What you’ll do:

• Develop and implement a business strategy for the team that aligns with HostPapa's overarching goals
• You will be responsible for driving revenue growth, improving customer satisfaction, and optimizing operational efficiency for the Logo and Branding business unit
• Establish operational goals aligned with sales objectives
• Oversee the daily operations of the team and anticipate issues requiring alignment with broader business objectives
• Manage the Profit and Loss (P&L) for the unit
• Minimize commercial risks by evaluating the strengths and weaknesses of the business, and continuously monitoring market trends
• Identify opportunities to enhance internal processes 
• Collaborate with cross-functional teams and engage with internal stakeholders
• Provide leadership and guidance to direct reports, ensuring alignment with goals and fostering professional growth

About you:

• Extensive leadership experience in running online business; SaaS or e-commerce preferred.
• Exceptional written and verbal communication skills, with fluency in English
• Proven ability to manage large budgets and oversee Profit and Loss (P&L)
• Strong knowledge of customer satisfaction and loyalty strategies
• Skilled in running a business, including commercial and administrative functions
• Background in Product or Sales and Marketing is a plus

What we offer:

• Work from anywhere - this is a remote opportunity
• A competitive salary that values you and your unique skill sets
• Career advancement & professional development opportunities to help you reach your full potential
• Flexible work arrangements to support work/life balance

About us:

At HostPapa, we’ve been committed to providing a complete array of enterprise-grade cloud services solutions to every business owner since 2006. These services, traditionally out of reach to smaller businesses, are offered in a one-stop shop, making it quick and easy for customers to select the services they need to grow. We back these offerings with 24/7 award‑winning customer support in four languages.

Our HostPapa family values diversity and inclusion. We have a friendly company culture built on trust and respect spanning the entire company. With the acquisition of several companies into our product portfolio within the past year, we’re growing at an incredible rate and have ample opportunities for career growth. 

Come join our talented team of enthusiastic, hard-working, passionate, driven people engaged in meaningful, innovative work. We can’t wait to meet you!

HostPapa is an equal-opportunity employer committed to diversity and inclusion. As a multicultural organization, we encourage individual achievement and recognize the strength of our diverse team. 

HostPapa is committed to providing accommodations for people with disabilities. If you require accommodation, please let us know, and we will work with you to meet your needs. Accommodation may be provided in all parts of the hiring process.