Data Administrator (Probation)

Overview:

We are The Forward Trust (formerly RAPt and Blue Sky), the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

We believe and are committed to providing opportunities to all people including those with ‘Lived Experience’ we encourage applications from all background including those in recovery from addiction, co-dependency or gambling, have experience of previous offending or homelessness.

The Data Administrator is responsible for providing a comprehensive business administration service to support the Probation Contract services. 

You will be responsible for contributing and monitoring the targets set by Forward and the commissioners. One of the key targets will be measuring outcomes and attendance rates, so cooperative working relationships with other partner agencies is vital to this role. The purpose of this post is to ensure the smooth administration of the service, encompassing some secretarial duties, data entry collection and monitoring systems.

You are required to maintain accurate data submissions, including analysing and auditing of data to identify performance concerns and errors. 

This post is a remote working post however you may also be required to attend our head office for training, internal or external meetings as required.

Essential 

• Experience of accurately collating statistical information, with an attention to detail and minute taking  
• Experience of maintaining electronic record systems
• Experience of inputting data into case management systems
• Excellent written and verbal communication skills, with the ability to deal with people of all levels and to work on own initiative

• Demonstrable experience in Microsoft Packages.

Desirable 

• Previous experience of working within a confidential and/or secure environment.

• Training opportunities and career development
• Flexible working
• Season ticket loan scheme
• Electric Car Scheme
• Crisis Loan Scheme
• Simply Health - Health Cashback Scheme
• 3 x Wellbeing Days (Pro Rata'd for Part Time Employees)
• Access to Blue Light Card
• Cycle to work scheme
• 25 Days annual leave plus Bank Holidays (rising to 30 days with length of service)
• Excellent contributory pension scheme. Employer matched contributions of up 6% in the first two years' service and up to 9% thereafter.
• Death in service payment (2x annual salary)
• Critical illness insurance (subject to qualifying criteria)

Probation Data Administrator - Probation Services - Job Description 2024 revised