Appointment Setter

This is a remote position.

Role Name: Appointment Setter / Sales Agent

Schedule:

• 40 hours per week, 9am to 6pm Florida time, Monday to Friday
  

Client Timezone: EST (Florida, USA)

Client Overview

Join a rapidly growing credit repair company that’s making a real difference in people’s lives. Our client is expanding their services to help individuals across the United States improve their credit scores and achieve their financial goals. With a proven track record of success and a recent expansion into direct consumer services, this company is at the forefront of the credit repair industry. They’re seeking motivated individuals to join their team and contribute to their mission of financial empowerment.

Job Description

We’re seeking enthusiastic and driven Appointment Setters / Sales Agents to join our client’s dynamic team. In this role, you’ll be the first point of contact for potential customers, playing a crucial part in helping individuals take the first step towards improving their credit scores. You’ll handle warm leads generated from cutting-edge digital marketing campaigns, engaging with prospects who have already shown interest in credit repair services. This position offers a unique blend of appointment setting and sales, allowing you to not only schedule consultations but also close deals when prospects are ready to move forward immediately. You’ll be working with a state-of-the-art CRM system, managing a high volume of calls, and contributing directly to the company’s growth. If you’re passionate about helping others, have a talent for communication, and thrive in a fast-paced environment, this role offers excellent opportunities for personal and professional growth.

Responsibilities

• Conduct 50-100 outbound calls daily to warm leads, engaging potential clients with enthusiasm and professionalism
  
• Set appointments for credit repair service consultations, effectively communicating the value proposition to prospects
  
• Close sales on initial calls when possible, demonstrating strong conversion skills and the ability to recognize and act on sales opportunities
  
• Utilize the company’s CRM system to efficiently manage leads, track communications, and maintain accurate customer records
  
• Process invoices for new sign-ups, ensuring a smooth transition from sale to service
  
• Provide clear, concise information about credit repair services, addressing potential client questions and concerns
  
• Implement a strategic follow-up system, contacting leads 2-4 times daily to maximize conversion rates
  
• Collaborate with the internal team to ensure a seamless handover of closed sales for further processing
  
• Participate in regular training sessions to enhance product knowledge and refine sales techniques
  
• Adapt quickly to evolving scripts and sales strategies, contributing to the continuous improvement of the sales process
  

Requirements

• Excellent verbal communication skills with a neutral accent, capable of building rapport quickly over the phone
  
• Proven experience in appointment setting or sales, preferably in financial services or a related field
  
• Demonstrated ability to handle high call volumes while maintaining a positive and energetic attitude
  
• Strong closing skills with a track record of converting leads into appointments and sales
  
• Proficiency in using CRM systems and basic computer skills, with the ability to learn new software quickly
  
• Understanding of or keen interest in learning about credit repair services and the financial industry
  
• Self-motivated with the ability to work independently in a remote setting, meeting or exceeding performance targets
  
• Excellent time management and organizational skills, capable of prioritizing tasks effectively
  
• Ability to achieve and maintain a minimum 25% conversion rate from warm leads to appointments
  
• Proven track record of closing sales on at least 10% of initial calls when prospects are ready
  
• Flexibility to adapt to changing business needs and evolving sales strategies
  
• Strong problem-solving skills and the ability to overcome objections professionally
  
• Commitment to ongoing learning and professional development in the field of sales and customer service