Head of Carrier Sales - DACH

What you can expect
 

The Head of Carrier Sales is responsible for developing and implementing a comprehensive partner strategy (sell-to, sell-with, sell-through) for our carrier business, encompassing sales, marketing, portfolio development, joint go-to-market plans, and partner executive engagement. The role is located in the Central Region and is reporting to the Head of the Central (DACH & CEE Region).
 

About the team

Responsibilities

• Lead the Carriers Channel Account Management team with a strong focus on DTAG initially.

• Build and execute go-to-market (GTM) strategies to drive monthly recurring revenue (MRR) bookings and exceed quarterly targets with DTAG.

• Manage partner relationships, acting as the main point of contact across partner sales, product, marketing, engineering, and executive teams.

• Qualify and build new carrier partnerships with carriers in the Central region.

• Drive alignment and regular communication between key Zoom and partner stakeholders.

• Establish, monitor, and report on key performance indicators (KPIs) and quantitative and qualitative GTM activities.

• Collaborate with sales, product, product marketing, and engineering to define strategies.

• Identify and drive new business development opportunities within the partner ecosystem.

• Coordinate with Zoom HQ stakeholders to drive priority and accountability for new service offerings and strategic initiatives.

• Collaborate with the Partner and Zoom sales teams.

• Partner with Zoom legal to structure commercial agreements that align with long-term strategic objectives.

What we're looking for

• 8+ years of experience in sales management roles within the communications space.

• Track record in business development, project management, and managing complex, political environments.

• Demonstrated experience working with Deutsche Telekom and/or similar Telecom companies by size and complexity.

• Proven ability to lead high-performing teams.

• Extensive experience working with collaboration software, voice, and/or networking services.

• Background in SaaS business development, product management, and/or product marketing preferred.

• Background in the public & healthcare vertical, understanding the specifics required for success.

• Proven experience structuring and negotiating complex commercial agreements.

• Strong track record of leading global cross-functional teams in a fast-paced, scaling environment.

• Excellent interpersonal and team-building skills; ability to work with diverse teams and influence change across business boundaries.

• Consistent track record of exceeding expectations.

• Ability to quickly establish rapport and credibility at the C-level.

• Experience building complex strategies and gaining executive buy-in on key initiatives.

• Highly motivated, self-starter with a proven ability to drive projects to completion.

• Expertise in building efficient processes between vendors and partners.

• Strong prioritization, workload, and escalation management skills.

• Excellent verbal and written communication skills, with a tactful and diplomatic approach.

• Fluency in both written and spoken German and English at a native speaker level.

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

Our Commitment​
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.