Position: Salesforce Developer
Experience: 4-8 years
Work Mode: Remote
Contract Duration: 6 Months+
Job description
We are seeking a highly skilled Salesforce Consultant to work alongside our Salesforce developers to drive adoption, optimization, and iteration of our Salesforce platform. This role requires a deep understanding of Salesforce, including technical implementations, and a specific requirement for automotive experience and MuleSoft integration capabilities.
The successful candidate will leverage their expertise, problem-solving skills, and creativity to design, build, deliver, and maintain our Salesforce ecosystem, ensuring it aligns perfectly with our automotive business needs.
Objectives of this Role:
Provide day-to-day administration, troubleshooting, and maintenance of the Salesforce platform, ensuring its alignment with automotive business processes.
Support the continued build-out of key reports and dashboards, manage data administration, and uphold data integrity.
Recommend new features and improvements to optimize platform utility and user adoption.
Provide technical specifications and maintain comprehensive documentation for system configurations and business processes.
Design, build, and deliver tailored Salesforce solutions for the business, incorporating advanced MuleSoft integrations.
Adhere to and promote best practices, including designing guidelines for security procedures and data handling.
Design, operate, and integrate Salesforce systems to enable efficiencies in key areas of the business, particularly focusing on automotive workflows.
Provide coaching in best practices for Salesforce administration and implementation to enhance user experience and system utility.
Utilize Salesforce automation to streamline internal processes, reducing redundancy and enhancing workflow efficiency.
Manage multiple stakeholder engagements, working closely with relevant team members to understand project requirements, facilitate process analysis sessions, and develop impactful technology solutions.
Identify project issues and risks, presenting viable alternatives for alleviating or resolving them, with a strong focus on maintaining system integrity and data security.
Required Skills and Qualifications:
Three or more years of experience with technical implementations of customer projects within the Salesforce
ecosystem with at least 1 -2 implementation lifecycle
Advanced experience with Salesforce configurations and customizations.
Proven background in CRM process design and implementation, preferably within the automotive industry.
Experience with enterprise integration tools and ETL processes, specifically with MuleSoft integration.
Strong presentation and communication skills to effectively manage stakeholder expectations.
Preferred Skills and Qualifications:
Bachelor’s degree in computer science, Information Systems, Business Administration, or a related field.
Experience with other Keyloop DMS, SAP
Important Note:
Must have alteast one DMS (Dealer Management System) implemented with Salesforce.
Knowledge of Mulesoft Soft implementation in one project.
Knowledge of and ETL process implementation