Quality Support Coordinator

Shift:

Quality Support Coordinator

**This is a remote position**

**Must currently reside in NE or IA**

Shift Details:

Full time

Interested in joining our POPULATION HEALTH team?!? We are looking for an innovative, adaptable, self-motivated team player that wants to support care transformation at our world-class health system and affiliated community connect sites.

Preferred candidates will have bachelor’s degree in nursing or allied health field, expertise in value-based reimbursement quality programs (ex. MACRA/MIPS; IQR; HEDIS; STARS), experience with clinical process improvement, demonstrated ability to lead multi-disciplinary work groups, customer service mindset, and a high level of proficiency with Microsoft Office.

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Facilitate initiatives dedicated to improve data integrity. Coordinate and ensure successful participation in physician-focused national/state/payer-driven and organizational quality programs. Serve as an internal expert in regulations and requirements associated with physician-focused quality programs and lead efforts aimed at improving performance.

Required Qualifications:

• Minimum of five years nursing, allied health, clinical setting, or health information management/coding experience required.
• Prior experience with clinical process improvements required.
• High school education or equivalent required.
• Bachelor's degree in nursing, allied health field, healthcare, health information management, information technology, business related field or equivalent combination of education/experience (One year of education equals one year of experience) required.
• Strong communication, organizational and presentation skills required.
• Proficient with Microsoft Office required.
• Excellent interpersonal and team building skills required.
• Strong project management and presentation skills required.
• Ability to coordinate multiple priorities and issues required.
• Ability to logistically read and comprehend technical and/or functional manuals and instructions required.
• Ability to exercise independent problem-solving skills and manage job priorities in a self-directed manner required.


Preferred Qualifications:

• Prior experience with training program development and delivery preferred.
• Prior experience in the coordination of physician-focused quality programs preferred.
• Prior experience with classroom, online, or one-on-one training program delivery preferred.
• Project management/leadership experience preferred.
• Bachelor's degree in nursing, allied health field, healthcare, health information management, information technology, business related field preferred.
• Training in medical coding practices and principles preferred.
• Training in physician-focused quality programs (i.e., Meaningful Use, PQRS, and NCQA/TJC Patient Centered Medical Homes, MIPS/MSSP or other commercial value based payment programs) preferred.
• Analytical abilities to identify and comprehend opportunities for educational and improvement through observation, data analysis and interpretation preferred.
• Abilities in statistical reporting, medical terminology, ICD10,, CPT and HCPCS Level II coding conventions, Anatomy and Physiology, Reimbursement Methodologies, DRG, preferred.
• Proficient knowledge and ability to employ systems analysis and quality assurance concepts, techniques, industry best practices, tools and standard preferred.
• Strong attention to detail preferred.
• Ability to translate an understanding of computer system capabilities to address user process requirements preferred.
• Analytical skills necessary to apply expertise to problems and/or increase operational efficiency with systems preferred.
• Ability to analyze the functionality of systems and their fit within specifications preferred.
• Expertise in subject matter areas demonstrated by documented experience in analysis, process design and workflow, research, installation/implementation and support of software applications and system preferred.
• Adult education training/presentation skills preferred. Knowledge of operational healthcare hospital/clinic workflows preferred.
• Strong understanding of the organization's policies, procedures, and business operations preferred.
• Ability to effectively adapt to changing curriculum preferred.
• Detailed understanding of workflows and system configuration preferred.
• Currently licensed as a Registered Nurse in the state of Nebraska or current compact state license OR appropriate allied health license in the state of Nebraska only as required in accordance with appropriate degree preferred.

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