P&C Product Management Analyst - Personal Lines State Management

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated P&C Product Management Analyst for the Personal Lines State Management team, you will monitor, analyze, and interpret data for assigned property & casualty product(s) and state(s).  Uses data analytics to identify complex loss and production trends and connect those trends to business results and product strategy. Contributes to recommendations to support the product strategy with a deliberate focus on profitability, competitiveness, and sales performance for assigned state(s).

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position.

What you'll do:

• Compiles and analyzes complex internal and external data such as frequency and severity trends by segment, local market growth performance, and coverage level results, both ad-hoc and weekly/monthly as needed, in support of the monitoring and evaluation of state performance.
• Develops recommendations related to pricing strategy, planning, and forecasting, and policy/membership growth.
• Responds to routine member inquiries elevated by Member Contact teams.
• Maintains and assists with developing product dashboards and reports in excel, Tableau, or other analysis tools to support the identification of key performance metrics in assigned state(s), region, or countrywide.
• Works with value chain partners to monitor results of actions implemented by the extended state team.
• Assists in the development of performance presentation briefing materials for business reviews with extended state team, leadership, and other stakeholders.
• Develops knowledge and builds expertise around current state laws and regulatory environments for assigned state(s).
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor's Degree in Business, Marketing, Risk Management, Supply Chain, Statistics, or related discipline; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
• 2 years of relevant product or program management experience analyzing data and developing recommendations, or an advanced degree in Business
• 1 year of P&C experience.
• Intermediate level skills using data querying tools and dashboards including excel, Tableau, or other analysis tools.
• Experience utilizing data to create briefings/ presentations.
• Developing knowledge of product related regulations, and risk and compliance requirements.

What sets you apart:

• Property & Casualty experience, particularly in one or more key functions (e.g., Product Management, Pricing, Underwriting, Finance, etc.)
• Proven complex data analytical experience and the ability to demonstrate aptitude for pulling data as well as analyze trends to make recommendations to leadership. .
• Proficient knowledge of SAS, SQL, Tableau, or similar software.
• Highly effective communication and salesmanship skills leverages to guide, mentor, and influence business improvement.
• Demonstrated Bias for Action in an environment of ambiguity.

Compensation range: The salary range for this position is: $81,770.00 - $156,290.00.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.