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Patient Services Coordinator - NICU

Remote:

Full Remote

Contract:

Full time

Salary:

50 - 50K yearly

Experience:

Junior (1-2 years)

Work from:

Arkansas (USA), United States

Offer summary

Qualifications:

High School Diploma/GED, 1 year administrative experience, Basic Computer Skills, Ability to follow instructions.

Key responsabilities:

Manage visitor access
Communicate with nursing staff
Conduct basic administrative tasks
Monitor security access

University of Arkansas System Education XLarge https://www.uasys.edu/

10001 Employees

See all jobs

Job description

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for “Find Jobs for Students”.

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).

If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.

Closing Date:

03/07/2025

Type of Position:

Clinical Staff - Nursing

Job Type:

Regular

Work Shift:

Shift Vary (United States of America)

Sponsorship Available:

Institution Name:

University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

Health: Medical, Dental and Vision plans available for qualifying staff and family
Holiday, Vacation and Sick Leave
Education discount for staff and dependents (undergraduate only)
Retirement: Up to 10% matched contribution from UAMS
Basic Life Insurance up to $50,000
Career Training and Educational Opportunities
Merchant Discounts
Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.

Department:

ICE | WISL Neonatal ICU IP C

Department's Website:

Summary of Job Duties:

The Patient Services Coordinator (PSC) serves as the first point of contact for the Women and Infants Service Line, requiring strong interpersonal and customer service skills. The PSC manages visitor access, communicates with nursing staff, relays messages, and addresses guest situations promptly. Responsibilities include monitoring security access, utilizing the EMR system, and performing basic administrative tasks (e.g., admissions, hearing screens, and chart management). The PSC also stocks supplies, assists staff, cleans equipment, and maintains the family area.

Qualifications:

Minimum Qualifications:

High School Diploma/GED plus 1 year administrative experience.
Ability to follow oral instructions
Ability to read and write
Basic Computer Skills

Additional Information:

Responsibilities:

Answers call center phones and documents demographic information relating to the caller and the patient referenced in the call.
Places the call in a queue for nursing follow-up as indicated
Provides monitoring and assignment of images to the Trauma Image Repository as requested
Obtains patient demographic sheets, or other paperwork as needed to assist with patient transfers and consults.
Provides critical program communication to emergency or urgent hospital personnel through use of the emergency system to relay important inbound emergency transport information
Performs other duties as assigned

Salary Information:

Commensurate with education and experience

Required Documents to Apply:

List of three Professional References (name, email, business title), Resume

Optional Documents:

Proof of Veteran Status

Special Instructions to Applicants:

Recruitment Contact Information:

Please contact askrecruitment@uams.edu for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:

Annual TB Screening, Criminal Background Check, Sex Offender Registry, Substance Abuse Testing

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.