Product Manager

Binti builds modern software to help every child have a safe, loving, and stable family. Working with county and state governments across 36 states, Binti's tools improve the child welfare system. The 500+ agencies using Binti serve about 42% of children in child welfare in the US, and agencies using Binti have increased the number of approved families by an average of 30%, making a real dent in the shortage of foster/adoptive parents for children in the US. Beyond helping families foster/adopt children, Binti is launching software to support families who are struggling to get the services they need to stay together with or reunify with their children.

Binti is a for-profit, mission-driven software company based in Oakland, CA. Investors include Founders Fund, First Round Capital, Kapor Capital, and others. We’re a team of 90+ people and growing quickly. We care about creating a workplace where everyone feels welcome and can bring their full self to work. We have a huge, ambitious vision to rewire government to be more effective in expanding opportunities for people around the world, and we are looking for mission-driven, high-empathy, high-performance, and low-ego team members to join us on our exciting journey towards that vision.

About the team

At Binti, Product Managers drive the strategy and execution of innovative software products that make it easier for children to have the safety, support, and permanency of a loving home. We spend much of our time understanding the intricacies of how the child welfare system impacts our many end users (children, families of origin, foster/adoptive families, social workers, care teams), all of whom use Binti in very different ways. As a PM, you’ll work closely with Engineering, Design, Analytics, and customer-facing teams to hold our product quality bar high while keeping the child first. You’ll do so alongside a kind, collaborative team of experienced Product Managers who have big ambitions for Binti and the impact we can have in child welfare.

Scope

In 2020, US Child Welfare Agencies received 3.9 million allegations of maltreatment, affecting 7.1 million children and youth. Each allegation must be taken seriously and, as necessary, response to acute situations should be swift, accurate, and effective. Today, the intake, investigation, and ensuing community crisis response to these allegations is manual and convoluted. Social workers are challenged to quickly gather context on a child’s situation and accurately determine the urgency/necessity of response. They must do so while 1) minimizing trauma and disruption to families and children, 2) avoiding bias in decision-making, and 3) balancing large caseloads with oftentimes limited capacity. Determinations made at this entry point are doubly important, as they oftentimes set tone and trajectory for a case.

We are looking for an entrepreneurial Product Lead who can deeply understand the problem space and build a new product that makes the initial entry point into Child Welfare an order of magnitude more child-centric, efficient, and effective.

What you will do

• Understand Binti’s product strategy across our product suite and support scoping features that aligns with this product strategy

• Shadow and interview social workers, families and youth to understand our user needs and scope features that empower improved outcomes for children and families, social worker time savings and internal Binti team efficiencies 

• Work closely with the  engineering team to execute on our roadmap as well as respond to ongoing customer needs

• Oversee product management of the associated engineering team, advising and supporting their product development strategy and ensuring the associated engineering can best empower the overall product

• Work closely with engineers, designers, and fellow product managers to scope and build new features from idea through launch.

Sample Projects

• Launching core features of a new module such as Family Finding or Prevention, working with initial customers and users to find product-market fit. Such features include creation of services and service referrals in Prevention that can be managed between a referring agency and provider, or a genogram/family tree feature within Family Finding to better visualize relatives and connections of a child.

• Enable efficiencies through the development of AI tools within Licensing that translate applicant forms and transcribe information dictated by social workers to save them time

• Supporting platform to build out our agency relationships functionality that helps agencies collaborate with each other to refer children to find the right foster family, as well as refer children and families to services across agencies.

Who you are & what we love about you

• 3+ years of software product management experience

• Significant experience conducting user interviews to understand customer needs

• Experience working with complicated architecture projects and data migrations

• Worn many hats and can flex into UXR, design, and project management as needed

• A defined perspective on weighing and making tradeoffs (MVP vs. long-term, quantitative vs. qualitative inputs, impact vs. technical effort)

• Comfort operating in a scrappy, high-growth startup environment

• Passion for building diverse, equitable, and collaborative teams and culture.

Flexibility

We offer flexible scheduling for all team members. Ideal candidates will be open to working a schedule that allows real-time collaboration with the team during this timeframe.

Location

This role is open to fully remote candidates who are authorized to work within the United States. If candidates are in the San Francisco Bay Area, we have an office in Oakland and you would have the option to work from the office.

BENEFITS & PERKS

• An above-market compensation package (salary + equity)

• Excellent medical, dental, vision, and life insurance - 99% of insurance premiums covered for you + your dependents

• Flexible vacation time to promote a healthy work-life blend

• 13 paid holidays; 11 federally observed holidays (including Juneteenth), plus Election Day and the day after Thanksgiving

• 16 weeks of paid parental bonding leave for the arrival of a newborn or newly placed infant

• Sick/mental health time separate from vacation days (accrue up to a cap of 160 hours)

• 4 weeks of sabbatical after 4 years of service at the company

• 401k, Commuter benefits, FSA, and DCSA with administration paid for

• $5,000 annual bonus for employees who volunteer as a CASA (court-appointed special advocates)

• $2,500 annual reimbursement for ongoing learning and development, with opportunities to attend trainings/conferences, on-site speaker series, and lunch and learns

• $300 reimbursement for virtual home office setup

• $50 a month remote work stipend to cover internet, electricity, home office setup costs or lunch/snacks with coworkers

• Paid jury duty

At Binti, we celebrate having a diverse team and believe our differences make us stronger. Binti is proud to be an equal-opportunity workplace and is an equal-opportunity employer. We welcome all qualified applicants to apply without regard to race, color, religion, gender, sexual orientation, age, national origin, disability, or protected Veteran status.