Technical Integration Manager at All Cares

If you have experience in the iGaming industry, have managed API integrations or similar projects, and are eager to join a growing Ukrainian SaaS company, we’d love to hear from you!

About Scaleo:

Scaleo is a leading SaaS product that helps companies build, manage, and analyze their affiliate programs. Our platform is used by thousands of users globally, processing millions of requests daily. We serve clients in Europe, the UK, the US, Asia, and Australia.

Our mission is to create a top-tier SaaS platform and become an industry leader. Recognized for our product quality and customer service, we have been awarded the “High Performer” status by G2 (Summer 2024).

We are looking for an experienced Technical Integration Manager to join our team.

Your Responsibilities:

• Integration Planning and Coordination: Manage project plans, timelines, and resources to ensure successful integrations.
• Client Communication: Act as a liaison between the technical team, the customer (iGaming operator), and internal teams (support, product, sales). Ensure the integration process aligns with business goals and technical specifications. This includes constant communication through video calls, text chats, and providing regular updates to stakeholders.
• API Integration Setup: Ensure seamless integration between the operator’s/broker’s software and Scaleo. Set up APIs for tracking player activities (events), verify integration according to documentation, and guide customers on resolving any related issues.
• Data Synchronization: Manage the exchange of data between systems, ensuring that information like deposits, withdrawals, registrations, and bets is accurately captured and reported within the affiliate platform. Handle resynchronization requests as needed.
• Ongoing Monitoring: Regularly monitor integrations to ensure uninterrupted tracking of player activities and accurate commission calculations.

Ideal Candidate:

• Expertise in iGaming/Trading Affiliate Marketing.
• Strong knowledge of APIs and tracking technologies, familiarity with DevTools.
• Understanding of common data formats: JSON, XML.
• At least 2 years of experience in either Project Management, Technical Support, Lead QA, Integration Management, or Onboarding Management roles.
• English proficiency at Upper-Intermediate (B2) or higher.
• Passionate, proactive, and responsible to ensure a smooth and top-notch customer experience.

Bonus Skills:

• Knowledge of HTML, CSS, JavaScript, SQL.
• Proficiency in additional languages besides English and Ukrainian.

What We Offer:

• A vibrant, product-driven team environment with ambitious goals and exciting achievements.
• Regular salary reviews, conducted once a year.
• Office locations in Sumy, Prague, or the option to work remotely.
• Flexible, paid vacation and sick leave.
• Opportunities for professional development and learning, funded by the company.
• Team events and an office stocked with refreshments.