Account Manager (Digital Marketing)

This is a remote position.

• 40 hours per week
  
• Monday to Friday, 8AM - 5PM Birkdale, QLD
  
• Includes 1 hour unpaid break
  

Client Timezone: Australian Time Zone

Client Overview

Step into the exciting world of digital marketing with our client, a trailblazing agency that’s transforming how businesses approach their online presence. Specializing in e-commerce and trade services, our client delivers cutting-edge marketing solutions that drive real results. They’re not just keeping up with the digital revolution – they’re leading it, offering clients a competitive edge in an increasingly online marketplace.

Job Description

As an Account Manager, you’ll be the linchpin in our client’s operation, bridging the gap between innovative marketing strategies and client success. This role offers a unique opportunity to flex your digital marketing expertise while honing your project management and client relationship skills. You’ll be working with a diverse portfolio of clients, translating their business goals into actionable marketing plans. Your ability to communicate complex ideas simply and manage multiple projects simultaneously will be crucial. If you’re passionate about digital marketing, thrive in a dynamic environment, and love seeing your strategies drive tangible business growth, this role is your next career-defining move.

Responsibilities

• Serve as the primary point of contact for a portfolio of clients, building and maintaining strong, long-lasting relationships
  
• Translate client requests and business objectives into comprehensive, results-driven marketing strategies
  
• Oversee the execution of multiple marketing projects simultaneously, ensuring timely delivery and exceptional quality
  
• Effectively communicate campaign performance, ROI, and strategic recommendations to clients
  
• Collaborate closely with internal teams, including SEO specialists, PPC experts, and content creators, to deliver integrated marketing solutions
  
• Proactively identify upsell opportunities and contribute to the agency’s growth
  
• Stay ahead of digital marketing trends and technologies, incorporating new strategies to continually improve client results
  
• Manage client expectations and resolve any issues or concerns promptly and professionally
  
• Conduct regular client meetings and prepare detailed reports on campaign performance and strategy
  

Requirements

• 3+ years of experience in a similar role within a digital marketing agency preferred
  
• Exceptional English communication skills, both written and verbal, with the ability to explain complex concepts in simple terms
  
• Proven experience in digital marketing, with a strong understanding of Google Ads, Facebook advertising, SEO, and web design principles
  
• Demonstrated success in managing multiple client accounts and projects simultaneously
  
• Strong analytical skills with the ability to interpret data and translate it into actionable insights
  
• Excellent project management skills and attention to detail
  
• Proactive problem-solving abilities and a customer-centric mindset
  
• Experience with marketing automation tools and CRM systems
  
• Ability to thrive in a fast-paced environment and adapt quickly to changing priorities
  
• Bachelor’s degree in Marketing, Business, or a related field; relevant certifications (Google Ads, Facebook Blueprint, etc.) are a plus