Healthcare Administrative Assistant (ZR_19225_JOB)

This is a remote position.

Scope:

• 40 hours per week, Monday to Friday from 9 AM to 6 PM Florida Time, with 1-hour unpaid lunch break
  

• Remote work with occasional team meetings
  

• Manage communication with clients, healthcare providers, and benefit agencies
  

• Handle sensitive financial and health-related information
  

• Assist in streamlining and improving administrative processes
  

• Potential for role expansion as the company grows
  

Responsibilities:

• Manage and update client information in the Capsule CRM system
  

• Return phone calls and handle client communications professionally
  

• Perform data entry tasks and maintain accurate records
  

• Manage email correspondence and calendar scheduling
  

• Track and follow up on client referrals
  

• Collect and organize client documents for benefit applications
  

• Set up and manage recertification tasks and reminders
  

• Assist in preparing Medicaid and VA benefit applications
  

• Ensure all processes adhere to HIPAA compliance standards
  

Requirements:

• Proficiency in Microsoft Office suite (Excel, Word, PowerPoint)
  

• Experience with CRM systems, preferably Capsule CRM
  

• Excellent organizational and time management skills
  

• Strong written and verbal communication abilities
  

• Ability to work independently and manage multiple tasks simultaneously
  

• Familiarity with HIPAA compliance (training will be provided)
  

• Healthcare industry experience preferred but not required
  

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ZR_19764_JOB