Implementation Program Manager

Implementation Program Manager (HEALTHCARE)

Positions Available: 2

Work from home (telecommute) within Oregon, Washington, Idaho or Utah 

Build a career with purpose. Join our Cause to create a person-focused and economically sustainable health care system.  

Who We Are Looking For: 

Every day, Cambia’s Employer Implementation Team is living our mission to make health care easier and lives better. The Implementation Program Manager is responsible for the onboarding and implementation of new and renewing employer groups. Works with all levels of staff and management throughout Cambia and Regence to follow standard implementation strategies and timelines for onboarding – all in service of making our members’ health journeys easier.  

If you're a motivated and experienced Implementation Program Manager or professional looking to make a difference in the healthcare industry, apply for this exciting opportunity today!
 

What You Bring to Cambia: 

Preferred Key Experience:

• Experience in Account Mgmt, Implementations or Onboarding (or similiar)

• Presentation skills/experience - To both Internal and External Entities

• Project Mgmt/Coordination Skills (PMP Not required)

• People Skills / Positive Attitude

Qualifications and Certifications:  

• Bachelor’s degree in business administration or related field

• 6 years of experience in healthcare administration

• 2-3 years of project management experience or equivalent combination of education and experience.

Skills and Attributes (Not limited to):  

• Demonstrated knowledge of health insurance, including sales processes, terminology, operational flow and data requirements as well as the laws and regulations that govern self-funded and/or commercial groups within each of the four Regence states.

• Demonstrated aptitude in client interaction, including the ability to successfully manage employer group expectations and meeting client's needs by creating solutions  with the system and resources available.

• Demonstrated experience in consulting with internal and external customers to reach successful business outcomes.

• Ability to negotiate with internal and external stakeholders and resolve complex and sensitive projects and team issues with diplomacy and persuasiveness.

• Demonstrated knowledge and understanding of benefit implementation and administration.

• Ability to coordinate activities with all levels of staff and external agencies through clear and concise verbal and written communication skills.

• Ability to organize, plan, prioritize and execute several deliverables, simultaneously, within time constraints.

• Demonstrated ability to think strategically and oversee detailed execution of strategies in order to move concepts forward into actionable items.

• General computer skills (including use of Microsoft Office, Outlook, internet search).  Familiarity with health care documentation systems.

What You Will Do at Cambia (Not limited to):   

• Leads and facilitates the RFP, implementation and/or on-boarding of new groups or changes to existing groups, or combination thereof, plus other projects as assigned.

• Works cross-functionally to coordinate, implement and revise benefits for new and renewing groups. 

• Collaborates with various departments, including sales and account management during the RFP, implementation and renewal process.

• Leads, designs, manages and implements division level and/or cross divisional level projects and administrative policies and procedures related to specific project needs.

• Performs team leadership as part of project management responsibilities. Makes task assignments to project team members and monitors compliance with all project due dates.

• Interacts with all levels of management, internal and external. Presentation experience to all levels of management.

• Participate in sales presentations, operation meetings, account management, and other internal teams to secure new customers and then ensure successful implementation onto Regence systems.

• Reviews implementation/renewal requirements and directives to determine overall approach and impact on administrative and IT systems.  Ensures implementation/renewal tasks and objectives are compatible with administrative and system capabilities.

• Provides process improvement consultation, facilitation and management for targeted projects including defining customer requirements, identifying systems improvements, and recommending actions.

• Negotiates with stakeholders and supports compliance with program development and implementation milestones.

The expected hiring range for The Implementation Program Manager is $85k–$95k, depending on skills, experience, education, and training; relevant licensure / certifications; performance history; and work location. The bonus target for this position is 10%.  The current full salary range for this position is $78k Low/ $98k MRP / $128k High

About Cambia

Working at Cambia means being part of a purpose-driven, award-winning culture built on trust and innovation anchored in our 100+ year history. Our caring and supportive colleagues are some of the best and brightest in the industry, innovating together toward sustainable, person-focused health care.  Whether we're helping members, lending a hand to a colleague or volunteering in our communities, our compassion, empathy and team spirit always shine through.

Why Join the Cambia Team?

At Cambia, you can:  

• Work alongside diverse teams building cutting-edge solutions to transform health care.  
• Earn a competitive salary and enjoy generous benefits while doing work that changes lives.  
• Grow your career with a company committed to helping you succeed. 
• Give back to your community by participating in Cambia-supported outreach programs.  
• Connect with colleagues who share similar interests and backgrounds through our employee resource groups.  

We believe a career at Cambia is more than just a paycheck – and your compensation should be too. Our compensation package includes competitive base pay as well as a market-leading 401(k) with a significant company match, bonus opportunities and more.  

In exchange for helping members live healthy lives, we offer benefits that empower you to do the same. Just a few highlights include: 

• Medical, dental and vision coverage for employees and their eligible family members, including mental health benefits. 
• Annual employer contribution to a health savings account.  
• Generous paid time off varying by role and tenure in addition to 10 company-paid holidays. 
• Market-leading retirement plan including a company match on employee 401(k) contributions, with a potential discretionary contribution based on company performance (no vesting period). 
• Up to 12 weeks of paid parental time off (eligibility requires 12 months of continuous service with Cambia immediately preceding leave). 
• Award-winning wellness programs that reward you for participation. 
• Employee Assistance Fund for those in need. 
• Commute and parking benefits. 

Learn more about our benefits. 

We are happy to offer work from home options for most of our roles. To take advantage of this flexible option, we require employees to have a wired internet connection that is not satellite or cellular and internet service with a minimum upload speed of 5Mb and a minimum download speed of 10 Mb.