Job description

About the company:

Through large and small initiatives, the bank aims to make the world a little bit better. They support local enterprises and larger non-profit organizations and thus contribute to the welfare and prosperity of the community.

Program Manager to lead the further implementation of the Global Standard on Business Process Management and the related Standard on Operational Risk and Control activities.

Each business line needs to assign an implementation manager for its own domain. The Program Manager is responsible for the overall coordination.

The initiative takes place on the boundary of Process Management and Operational Risk Management and is supported by architecture;

The Head of Chapter Process Management, Head of Operational Risk Management, and Head of Architecture form the steering committee that steers the initiative. The Program Manager will receive his assignment from this steering committee and will report progress and impediments to this committee;

A small team with representatives of the 3 departments is available to support the implementation within the individual business lines.

The aim of the initiative is to:

Bring the BPM initiative to business as usual so the e2e process documentation is regularly updated
Mature the connection between Risk Management Cycle WoW and BPM
Improve the E2E Process.

The competencies required for this role are:

Project management skills to define clear objectives, clear governance setup, and active steering on delivering the objectives;
Excellent communication skills and presentation skills;
Knowledge of business process management and operational risk management;