Pre-Service Coordinator (Remote within MCHS Service Area))

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

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JOB SUMMARY

The Pre-Service Coordinator secures scheduled encounters by verifying insurance, identifying and completing payer authorization requirements, and creating, communicating and collecting on estimated patient liabilities pre-service. This individual is responsible for verifying insurance details, documenting insurance benefits, producing price estimates, and communicating with patients regarding pre-registration and collection items.

JOB QUALIFICATIONS

EDUCATION

For positions requiring education beyond a high school diploma or equivalent, educational

qualifications must be from an institution whose accreditation is recognized by the Council for Higher Education and Accreditation.

Minimum Required: Successful completion of a diagnosis, current procedural terminology (CPT) and medical terminology courses, per departmental procedures, within one year of hire.

Preferred/Optional: None.

EXPERIENCE

Minimum Required: Three years’ experience in a medical business office or health care setting involving customer service or patient-facing responsibilities, or equivalent experience.

Preferred/Optional: Successful completion of post-secondary courses in Medical Terminology and Diagnosis and CPT Coding.

CERTIFICATIONS/LICENSES

The following licensure(s), certification(s), registration(s), etc., are required for this position. Licenses with restrictions are subject to review to determine if restrictions are substantially related to the position.

Minimum Required: None.

Preferred/Optional: None.

Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare.  Successful applicants will listen, serve and put the needs of patients and customers first.

At Marshfield Clinic Health System, we are fully committed to addressing health equity, diversity and inclusion for our employees and providers, our patients, and the communities we serve. We believe that every individual should have the opportunity to attain their highest level of health. We embrace diversity and welcome differences in who we are and how we think. We believe that any individual or group should feel welcomed, respected and valued. View our Equity and Inclusion Statement here.

Exclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid.  This is a condition of employment.  Employee must immediately notify his/her manager or the Health System’s Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program.

Marshfield Clinic Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.