Who You Are
You excel by finding daily opportunities to grow at the same pace as the technological solutions we are developing & providing. You are an Innovative and detail-oriented individual with a passion for crafting robust and efficient solutions, adept at navigating complex challenges and leveraging cutting-edge technologies to drive project success. Likewise, you are someone who loves working in a multi-cultural environment, serving our clients and our teams, and sees feedback as an opportunity to learn and grow. You care about the well-being and growth of others and yourself.
This job is perfect for a dynamic individual who thrives on tackling diverse challenges, enjoys collaborating with cross-functional teams, and is driven to contribute your expertise in designing and implementing innovative solutions.
If you want to help grow a mission-driven company while we earn our client's trust, help our Latin America talent reach its full potential to serve the largest brands in the world, and have a major impact on a company’s future, this is an ideal role.
Who We Are
MAS means More in Spanish, so MAS Global’s name reflects our mission to create education opportunities for women and Latinos in tech, just like the scholarship ANDI- EAFIT that made our Latina Founder’s story possible, from a low-income neighborhood in Medellin to becoming top 100 Hispanic in Tech in the US.
Based in Tampa, Florida with a strong presence in Colombia, Argentina, and across LATAM, we give our clients in North America access to onshore and nearshore tech talent, to build digital pods or deliver projects to help drive innovation, from Full Stack Software Engineering and Digital/Cloud Modernization to a growing practice on Data Engineering and AI. Our future is bright, enabled by a diverse group of experts representing 10 nationalities, fresh talent like you, and a solid foundation on decade-long Proven results with recognized corporations like Johnson Controls, JPMorgan Chase, and Dell.
MAS is a 100% Hispanic and women owned company and has been recognized with many awards and certifications, like A Great Place to Work and fastest growing company in the US.
As a Business Systems Analyst you will help define and deliver solutions that meet business objectives and will serve as a facilitator between the business and IT in understanding the business’s needs.
You will work with the business to understand requirements, but also to understand the end-to-end system capabilities to be able to properly guide the development team members to achieve the desired outcomes.
We are looking for business solution analysts that understand the details of how a system works and can be configured to be more effective. This knowledge will allow the Senior BSA to be able to guide requirements and drive issue resolution.
You will:Agile Practice & Team Role- Work in continuous delivery mode, analyzing and delivering features iteratively.
- Consistently demonstrate Agile and waterfall processes and principles for effective delivery.
- Consistently demonstrate Lean principles for efficient delivery
Requirement Elicitation & User Story Management- Work with the Product Owners and Project Managers on defining the project’s detailed scope.
- Responsible for creating, refining and maintaining user stories and associated deliverables such as functional requirement specifications, process flows and test cases to meet development and stakeholder needs.
- Responsible for translating legacy system code into requirements.
- Work with the Product Owner on the prioritization of the product backlog of user stories.
- Work with the Product Owner, BAs, and Quality Assurance Analysts on defining acceptance criteria sufficiently for testing.
- Work with the Product Owner to confirm the delivered solution is in fulfillment of the stated requirements.
- Default point of contact for IT with the business; brokers contracts between IT and the business resolving client and IT relationship issues.
- Elicits and communicates the organization’s business strategy, works directly with business unit clients to understand and draw specific business processes and needs / opportunities for improvement
- Develops IT strategies that meet the needs of the business. Identifies the business benefit of alternative strategies.
- Manages and provides expert advice on the selection, design, justification, implementation and business use of information systems to enable CRM/Digital transformation and e-commerce efforts.
- Analyzes business processes, elicits, analyzes and documents business requirements; identifies alternative solutions, assesses feasibility and makes recommendations typically seeking to exploit and leverage new or existing IT components.
- Translates business requirements into functional requirements, performs data and process modeling, manages change and leads the verification and validation of requirements.
- Identifies current and emerging business needs and evaluates alternative IT solutions using standard information systems methodologies and best practices.
- Proactively seek out strategic business opportunities with business unit executives for the application of new or existing IT capabilities.
- Prepares testing plans to confirm that requirements and system design are accurate and complete.
- Develops business relationships and integrates activities with other IT departments to ensure successful implementation and support of project efforts.
- Identifies the impact of any relevant statutory, internal or external regulations on the organization’s use of information.
- Act as proxy product owner to define business needs in Jira including definition of requirements using Gherkin or equivalent syntax.
- Work with the development teams to ensure that the business outcome required is properly understood, negotiating tradeoffs that may be required.
- Work with the testing teams to be able to help issue resolution and understand recurring themes that need to be added as requirement into continuous improvement cycles.
- Solid understanding of and demonstrated experience in using appropriate tools: Agile Project Management tools such as Jira or equivalent, Microsoft Project, Visio, and all Office Tools
- Documentation management.
You have:- Bachelor's Degree
- Minimum 5-7 years’ experience with business analysis and business process mapping in a hybrid and/or Agile development environment for digital and e-commerce solutions
- Preferred 3 years’ hands on experience using / configuring Digital and e-Commerce solutions such as Adobe Experience Manager or other web content management systems, Magento or other commerce systems, Salesforce.com CRM.
- Experience working within a PCI / regulated environment preferred
- Experience handling data privacy requirements such as CCPA or country specific privacy requirements highly desired.
- Experience with Agile techniques: User Stories, TDD, BDD, Continuous Integration, Continuous Testing, Continuous Delivery, Automated Testing
- Expertise with JIRA, Confluence, and the rest of the Atlassian suite and using JIRA's Agile performance metrics to drive accountability and continuous improvement
- Knowledge of other agile methodologies / process improvement methodologies like Kanban
- Ability to work effectively in a fast-paced environment with minimal oversight.
- Detail oriented with a proven ability to self-motivate and follow-through on tasks
- Strong problem solving, analysis and communication skills, both verbal and written in English and Spanish.
Our Values
At MAS, we believe in the power of “MORE.” This belief is the foundation of our core values, guiding our actions and driving our commitment to excellence, accountability, collaboration, and growth.
- Client Value Obsession We strive for MORE in every client interaction, delivering the highest levels of excellence by proactively understanding and addressing our clients’ needs.
- Driven by Action and accountability We embody MORE by upholding the highest standards of reliability and commitment.
- One Team One Voice We foster a culture of MORE through collaboration and inclusivity. We value diverse perspectives, support, and improve each other, and commit to decisions as a unified team.
- Growth Mindset We embrace MORE by thriving on change and innovation. Our commitment to continuous learning and personal development, valuing constructive feedback, and focusing on growth opportunities ensures that we remain resilient and forward-thinking.
At MAS Global, people from diverse backgrounds come together to make an impact and be their authentic selves. MAS Global is a woman-owned business. We are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.
We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.
