Own and drive the release management process for the desktop client resulting in quality product releases.
Manage issues and risks, create mitigation plans, escalate to appropriate stakeholders and produce program reports for management.
Own all planning activities for desktop client releases across multiple project/program teams, including quarterly planning. Manage critical path dependencies, change management and drive key decisions with stakeholders
Empower the team to operate more efficiently by defining processes where needed and removing or improving existing ones that are not working.
Interact with engineering, UX and product leaders as well as key stakeholders to prioritize and execute on Product, Platform, and Marketing strategy.
Manage a wide set of stakeholders, ongoing communication of the right content to the appropriate audience (technical as well as non-technical).
Customer obsessed mindset with a focus on quality user experience with robust Consumer workflows
Maintain urgency by ensuring there is strong collaboration within multiple parts of the organization who may have competing priorities.
Drive accountability and ownership in a fast-paced environment.
Experience managing programs with geographically dispersed teams.
About you:
7+ years of technical project or program management experience in driving consumer-centric applications and experiences with at least 2 years owning Release management as a TPM for desktop apps.
Proven track record of managing large-scale, complex technical efforts.
3+ years of experience using project/portfolio management tools such as Atlassian JIRA, Confluence, VersionOne, Asana, Monday.com, ClickUp or Smartsheets.
Strong technical orientation and solid understanding of Product Development Life Cycle (PDLC).
Demonstrated ability to work through ambiguity to detailed solutions.
Experience developing processes where little exists and demonstrated flexibility to get things done with global teams, especially working around time zone challenges.
Detail-oriented and able to understand the bigger picture by using your technical expertise and problem-solving abilities to prioritize and manage blocking issues.
Focus on execution, follow-through, accountability, and results.
Excellent leadership skills, time management, organization and facilitation.
Excellent written and oral business communication and people skills, with the ability to influence stakeholders.
Strong negotiation and conflict management skills with the ability to articulate concepts and rationale to stakeholders at all levels of the organization.
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