Innovation and Process Improvement - Senior Manager

Career Category

Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Let’s do this. Let’s change the world. In this vital role you will manage the development and implementation of complex cross-functional business processes, process improvements and associated enabling initiatives across development and clinical operations. The role has a focus on effective change management while driving complex projects and programs that deliver measurable gain in cost, quality, and speed in a timely and efficient manner. You will lead efforts to improve and support innovation and process improvement capabilities and effectiveness, implement effective change management solutions to ensure sustainable gains are achieved and define and maintain departmental infrastructure and procedures/processes to ensure compliance of clinical operations.

Responsibilities:

• Executing Change management plans and project management on large scale complex project and initiatives

• Planning and executing complex projects and programs to meet agreed upon deliverables

• Facilitating communication of information on project status, changes, and issues to team members and stakeholders(e.g. dept., heads)

• Leveraging Amgen process improvements tools and methods

• Developing the departmental resourcing and hiring plan to meet project demands*

• Mentoring staff, ensuring staff development and awareness /standardization of standard operating procedures and best practices

• Work with the project leads and GNL to identify and address how improvement initiatives affect processes and activities both up and down stream of its implementation

• Drive knowledge sharing activities within and between networks

• Take on business process owner role for key global network process(es) responsible for monitoring process health and taking action to ensure continuous improvement of process

• Facilitate the creation of project plans including charters including well defined project objectives, success criteria, evaluation of project resource and budget needs, and perform risk/opportunity analysis as required

• From a project level, manage the development and implementation of innovative business process improvement projects that deliver measurable gain in cost, quality and cycle time cross functionally

• Coordinate with cross-functional support groups and adhere to standards (e.g. Ongoing Change Program R&D Standards)

• Lead cross functional teams to develop and implement process improvements for R&D

• Ensure projects are on time and on budget

• Develop project plans including communication plans, stakeholder analysis, implementation plans and project schedules

• Schedule and facilitate team meetings (including setting agendas, writing meeting minutes and tracking action items to ensure completion)

• Work on abstract or complex problems requiring evaluation of intangible variables

• Build and maintain strong relationships with development leaders to understand business objectives and priorities

• Work with Clinical Metrics and Reporting function to define, maintain and communicate process improvement metrics as needed/appropriate

• Develop oversight criteria and action plans with process owners

• Identify process gaps root cause and generate creative solutions

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What we expect of you

We are all different, yet we all use our unique contributions to serve patients. What we seek in you as an experienced professional, are these qualifications and skills:

Basic Qualifications:

• Doctorate degree & 2 years of project management experience OR

• Master’s degree & 4 years of project management experience OR

• Bachelor’s degree & 6 years of project management experience OR

• Associate’s degree & 10 years of project management experience OR

• High School diploma/GED & 12 years of project management experience

Preferred Qualifications:

• BA/BS/BSc in the sciences or business related

• 9 years work experience in life sciences or medically related field, including 6 years of biopharmaceutical clinical product development (clinical research or clinical operations experience obtained at a biotech, pharmaceutical or CRO company)

• Previous management experience of direct reports

Knowledge

• Broad knowledge of systems development lifecycle

• Specialist experience of change management project management, tools and processes (e.g.MS Project, PowerPoint, Visio)

• Extensive clinical trial execution knowledge with understanding of other functions, including pre-clinical, clinical, development operations, and regulatory

• Strong computer literacy, including word processing, presentation, and spreadsheet applications

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts

• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan

• Stock-based long-term incentives

• Award-winning time-off plans

• Flexible work models, including remote and hybrid work arrangements, where possible

Apply now for a career that defies imagination

Objects in your future are closer than they appear. Join us.

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Application deadline

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Salary Range