Business Process Improvement Project Manager (EMEA)

The Company

Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.

We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

Meet the team:

The Business Transformation and Operational Excellence team acts as a business partner across Dexcom to shape and deliver transformation, automation and improvement initiatives, enabling the business to efficiently scale, reduce costs, and enhance customer and employee experience.

Where you come in:

We are seeking an experienced Business Process Improvement (BPI) Project Manager to join the Europe, Middle East and Africa (EMEA) team. You will:

• Lead cross-functional process improvement, design and change projects across different areas of the EMEA business, providing Lean and/or Project Management support as appropriate to the given initiative.
• Manage multiple concurrent projects of varying complexity independently using established BPI methodology, escalating where appropriate.
• Consult with key stakeholders to identify success criteria for the identified projects. Work with the appropriate benefiting parties to establish ongoing measurement and reporting of results.
• Visualize as-is and to-be business processes and process performance and assist business teams to develop a clear understanding of process change impact, ensuring successful implementation of improvements.
• Resolve problems and present appropriate business solutions and recommendations.
• Actively champion business process improvement throughout the EMEA business and contribute to the growth of BPI and Operational Excellence across Dexcom globally.
• Provide coaching support to members of our Lean Six Sigma community to apply the LSS toolset on their projects and deliver successful business outcomes.

What makes you successful:

• You have a Lean/Six Sigma Black Belt or equivalent Lean Practitioner Certification
• You are proficient in data collection and analysis, value stream mapping, process capability, financial impact assessment, root-cause identification, etc.
• You have strong communication, collaboration, facilitation, and influencing skills with ability to interface across functional areas and business operations at all levels of the organization
• You have strong critical thinking skills with demonstrated use of data analysis and metrics to drive decision making and continuous improvement
• You have excellent listening, interpersonal, written, and presentation skills
• You are open to support other duties as assigned

Optional:

• Certification in project management (PMP, Prince II etc.) would be preferred
• Functional expertise in Sales, Marketing, Go To Market, Logistics and/or Customer Experience would be strongly preferred
• Life science, healthcare or medical device industry experience would be beneficial  
• Language skills in other European languages (particularly German) is desirable

What You’ll Get:

• A comprehensive onboarding and training on the job.
• Opportunity to work in a diverse and inclusive environment with colleagues representing 45 different nationalities.
• Hybrid working model, offering the flexibility to work both remotely and in a modern, well-equipped office space. 
• 5 additional vacation days, with potential for more for parents, students, and other cases with approval. 
• Opportunity to work from other countries for up to 30 days per year.
• Health Insurance including reduced premiums available for dependents.
• Life and Accident insurance coverage. 
• 3rd Pillar Private Pension plan. 
• Health and Wellness programs, including access to online coaching and therapy sessions. 
• Fertility, Family forming, Menopause and Men’s health support services.
• Regular team-building events that foster collaboration and connection. 
• Best-in-class training and career development programs. 
• Exclusive discounts on restaurants, spas, clothing, gyms, entertainment, and more .
• Access to a fitness tracking app with rewards for staying active. 
• Free parking space at the city center office location. 

Travel Required:

• 0-5%

Experience and Education Requirements:

• Typically requires a Bachelor’s degree and a minimum of 5 – 8 years of related experience.

Imagine a workplace where your ideas are valued, your growth is supported, and your efforts directly contribute to our success. We believe in fostering a culture where everyone feels empowered, inspired, and excited to come to work each day. If you're looking for a role that offers more than just a job, where you can truly make a difference and have fun while doing it, then we can't wait to meet you! Join us and be a part of something extraordinary.

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.