Renewals Specialist

Achieve is a leading digital personal finance company. We help everyday people move from struggling to thriving by providing innovative, personalized financial solutions. By leveraging proprietary data and analytics, our solutions are tailored for each step of our member's financial journey to include personal loans, home equity loans, debt consolidation, financial tools and education. Every day, we get to help our members move their finances forward with care, compassion, and empathetic touch. We put people first and treat them like humans, not account numbers.

The Renewals Specialist will assist the Sourcing department in managing software renewals at the most favorable terms across all Achieve entities. The Renewals Specialist will also be involved in working with the business on renewal requirements, negotiations of pricing and uplifts, and ensuring reference to appropriate contracts and maintaining/improving Order Form commercial terms for standard software renewals. Additional responsibilities include initiating renewals in Terzo, managing the renewal process and processing approvals and the renewal end to end process. The Renewals Specialist will be responsible for learning and upholding the established purchasing methods, policies, and procedures of Achieve, and will conduct all business in accordance with such guidelines. 

Join Achieve, change the future.
At Achieve, we’re changing millions of lives. From the single parent trying to catch up on bills to the entrepreneur needing a loan for the next phase of growth, you’ll get to be a part of their journey to a better financial future. We’re proud to have over 2,700 employees in mostly hybrid or remote roles across Arizona, California, and Texas and are strategically growing our teams to better serve our members. A career at Achieve is more than a job—it’s a place where you can make a true impact, have a sense of belonging, establish a fulfilling career, while putting your well-being first.

How you’ll contribute and make a meaningful impact:

• Oversight for renewals que for all Software, Telecom, Platform/Infrastructure renewals.
• Working with the business to review prior Order/Quote, understand future requirements and get alignment with finance on budget requirements.
• Ensure Order/Quote reference the appropriate governing agreements, push for consistent pricing and ensure commercial terms are as good or better than prior renewal. 
• Ensure supplier quotes comply with prior Order/Quote or Master Agreement regarding price increase caps.
• Check all items for completeness and clarity and obtain necessary missing information where required.
• Resolve any discrepancies with suppliers to the best possible advantage for Achieve.
• Prepare recurring and ad hoc reporting in a timely manner.
• Perform a wide variety of procurement tasks including, but not limited to: contract signature routing, database data entry, oracle queries and inbox management.
• Obtain and analyze quotes and orders for IT goods and services in accordance with established policies and procedures.
• Keep requestors informed on delivery status and facilitate remediation with suppliers when needed.
• Follow-up / expedite orders as necessary to meet schedules, keeping all stakeholders informed.
• Keep the Procurement manager informed of all activities or problems and submit reports as requested.

You’ll bring:

• Associates or Bachelor’s Degree in Procurement/Supply Chain, Finance, or related field.
• 1-3 years’ direct experience in procurement related to technology and/or software.
• Direct experience with Procure-to-Pay applications such as Oracle, SAP, Coupa, Ariba, etc.
• Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook), as well as Google Suite (Sheets, Docs, Drive)
• Strong problem solving skills with a detail-oriented mindset
• Must have strong verbal and written communication skills and a passion for servicing customers
• Strong analytical abilities and ability to apply mathematical concepts such as statistical data, fractions, percentages, ratios and proportions to practical situations.
• Ability to prioritize and meet deadlines, and thrive in a high-stress and fast-paced environment.
• Positive approach and proactive attitude