Senior Licensing & COA Expert

Acolad is the global leader in content and language solutions. Its mission is to support companies in every industry to scale across markets and enable growth through cutting-edge technology and localization expertise. Established in 1993, the group is present in 23 countries across Europe, North America, and Asia, with over 1,800 employees supported by a network of +20,000 linguists around the world.

At Acolad, every position is key to our global growth: we know that we will only succeed if our people succeed.

Joining Acolad means a unique opportunity for professional development through a collaborative global environment that promotes talent and creativity. We are continuously looking for new talent (like you!) to support our mission to drive growth and innovation across some of the world’s leading brands.

Check out Our brand video to learn more about us!

Main Purpose

The Senior COA Licensing Expert is crucial for enhancing our capacity to deliver linguistic validation and consultation services, ensuring compliance with industry standards.

Main Responsibilities

• Conduct comprehensive research and analysis of COAs to inform project decisions.
• Oversee the licensing process for COAs, ensuring compliance with regulatory requirements and maintaining updated knowledge of industry regulations.
• Prepare, review, and accurately file all necessary documentation for COA applications.
• Coordinate with cross-functional teams to gather information and materials for successful submissions.
• Develop and uphold best practices for COA licensing processes to enhance efficiency.
• Provide training and support for internal teams on licensing and compliance procedures.
• Serve as the primary liaison between external partners and internal stakeholders on COA licensing matters.
• Address challenges related to validated translations, ensuring regulatory standards and content integrity are maintained.
• Establish tools and forms at project inception to assist in license research and client support.
• Communicate and implement translation and COA requirements to internal teams, ensuring deadlines are met.
• Create and maintain an internal reference database.
• Respond to ad hoc research requests from clients regarding translation availability and prior licensing information.
• Organize network folders effectively.
• Maintain trackers for setup activities to ensure efficient monitoring and coordination.
• Deliver exceptional customer service by fostering positive relationships with clients and addressing their needs throughout the licensing process.

Requirements

Educational Background

Bachelor’s degree in a relevant field

Professional Experience

• Minimum of 4 years of experience specifically in licensing and linguistic validation for clinical trials.
• Understanding of clinical trial lifecycle and relevant regulatory frameworks (e.g., FDA, EMA).
• Proficiency in project management, quality management, and process improvement.
• Ability to navigate complex requests and uphold standards.
• Well-versed in creating reports and presentations.
• Effective communication skills and the ability to work as part of a team.
• Good time management skills and maintain the highest standards of quality work.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, OneNote, etc.)
• Independent user - Experience with CRMs.
• Independent user - Adobe Acrobat
• Fluent in English
• Knowledge of additional language(s) a plus

Benefits

Acolad offers a excellent benefit package, including health, pension, holidays and training. Details are dependent of residence and can be provided during interview process.

Acolad is committed to creating a diverse and equitable workforce. We believe that diversity, equity, and inclusion in all its forms - gender, age, disability, marital status, ethnic or social origin, religion, belief, or sexual orientation - enrich the workplace. It opens opportunities for individuals to express their talents, both individually and collectively, and strengthens our ability to adapt to a changing world. As an equal opportunity employer, we welcome and consider applications from all qualified candidates, regardless of their backgrounds.