Product Specialist, Payments

The Role: 

As a Product Specialist in the Payments Product Team within the Account & Services Vertical, you will support the end-to-end delivery of our payments products. The ideal candidate for this role is passionate about working in a fast-paced product environment, eager to enhance our product offering, and committed to creating exceptional user experiences.

Key Responsibilities:

• Identify customer pain points related to our payments product in the Hispanic markets we currently operate.
• Identify and promote product optimizations.
• Work with relevant internal teams (e.g., Product Owners, Operations, Customer Support, Finance) to collect data, communicate updates, and ensure alignment.
• Translate operational framework processes and requirements in the most effective way during product design and implementation.
• Collaborate with the relevant tech teams to contribute to all product operational aspects and ensure seamless product delivery.
• Conduct regular competition analysis per market and interpret findings effectively.
• Maintain and update product metrics reports, and propose improvements that will bring significant value to the product’s performance.

Qualifications: 

• Strong experience with product expertise in payments (e.g., industries such as gaming, fintech, travel, technology & information services).
• Ability to translate stakeholder requirements into executable products and collaborate with a wide range of teams.
• Demonstrated experience in analyzing data from various sources and writing detailed product requirements.
• Proven ability to work closely with technology teams and a good understanding of the technologies used to create optimal product experiences.
• Keen attention to detail, expert-level organizational skills, and strong communication abilities.
• Fluency in English (both verbal and written communication).

Nice to Have:

• Familiarity with extracting data from Power BI.
• Experience using Google Analytics tools.
• Strong presentation skills.

Kaizen Gaming Perks

• 🕑 Hybrid way of working
• 🏃 A buddy will support you with your onboarding
• 💸 Competitive pay & bonus scheme
• 👩‍⚕️ Private health insurance for you and your family
• 💰 Monthly meal allowance 
• ⭐Developmental 360° feedback framework
• 📚 Unlimited access to Udemy & continuous training

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